Corporate Relationship Manager - Mombasa

Overall Purpose of the Job

Liaison between corporate customers and the Bank, through product, service performance and communication with clients and to ensure that the customers requirements are met through product attributes, service expectations and price sensitivities.

The Job exists to maintain close relationship between the Bank and its corporate customers.

Key Responsibilities

Business Development

• Increased Earnings for Corporate
• Increase facility utilization
• Increased usage of Bank Products through Cross selling

Customer Relations

• Growth in Customer numbers
• Customer Retention
• Client Research
• Problem Resolutions

Maintenance of Loan Book/Liability Book

• Manage out of order Accounts
• Maintain good book from turning Non performing
• Increased Profits
• Track Audit rating for portfolio

Compliance with regulation and regulation

• Compliance with general banking and credit policies and procedures

Participate in ABC Change programmes, governance and CSR programmes

• Participate in ABC CSR activities

Job Specifications

Academic & Professional Qualifications

• Business related degree with an MBA as an added advantage.
• Or equivalent experience in banking
• AKIB Diploma preferred
• CPA-K/ CPS/ACCA and above preferred.

Level of Experience

• The person should have 5 years proven experience and track record in establishment and management of Banking solutions
• Knowledge in Credit Analysis and Monitoring
• Knowledge in Bank Products
• Selling and Negotiation Skills

Competences

• Competence in credit skills, product development, sales and negotiations.
• Passion and commitment to quality service performance
• Excellent organizational, planning and analytical skills
• Financial analysis
• Computer literacy
• Trade finance
• Selling and Negotiation skills
• Good interpersonal skills
• Good communication skills.

If you believe you are the right candidate for the above position and can clearly demonstrate your ability to meet the above criteria, submit your application with a detailed CV, to HR.Dept@abcthebank.com on or before 4th November 2011.