Account Manager

Company : Africa Internet Group

Position: Account Manager

Job Description

The Account Manager (AM) is responsible for growing and improving the performance of our restaurant partners. The AM ensures the wellbeing of our partners and guarantees a long lasting relationship through being empathetic, observant and extremely well organized. The AM acts both as an advisor for vendors who want to get more customers or improve their marketing strategy (both online and offline) but work as sales person. This is a job that requires lot of autonomy and proactivity. 

Responsibilities:
• Welcome call/ meeting to all newly signed partners, ensuring they are educated on the system and how to drive order growth
• Provide service to existing accounts.
• Develop and strengthen Hellofood’s relationships with restaurant partners.
• Increase the value of Hellofood’s restaurant network.
• Introduce new Hellodood products and services to existing restaurant partners.
• Collection of menu / price updates
• Assist Marketing Department with Marketing requests
• To own the geography and have extensive knowledge of delivery restaurants within key areas, with specific focus and regular call-age on the top/developing accounts.
• To feedback trade intelligence as required.
• Achieve sales targets set out by Management.

Position Requirements

• Action and results oriented
• Strong analytical skill with attention to detail
• Strong management skills: manage and motivate your team in the field.
• Strong literacy and numerical skills.
• Working knowledge of Microsoft Word, Excel, and PowerPoint.
• Hands on: willing to get stuck in with all aspects of the business
• Can positively and professionally represent the company at all times, with a style which is relaxed but professional, informal yet commercial.
• Strong communication skills at all levels.
• Self-motivated, ambitious and able to manage time and workload to optimize effectiveness and efficiency.
• Results-focused.
• Fast learner
• Strong administrative skills and highly organised.
• Ability to focus on detail while keeping an eye on the big picture.
• Strong communication skills – verbal and written. You must be comfortable on the phone.
• Very independent with a strong ability to go further than the expectations 
• Outstanding positive attitude.
• Ability to prioritize tasks 
• Passion for working in a fast-growing startup environment.

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