Job Ref No: 6311000
Job Title: Fixed Mobile Convergence Product Specialist
Post(s): 1
Report To: Manager Fixed Mobile Convergence
Closing Date: Wednesday, July 08, 2015 (16:30)
Objectives:
To create, develop, and implement and obtain organizational commitment for FMC product/service development strategies for chosen market segments.
Key Responsibilities:
1. To prepare business cases and to provide the necessary inputs to the business plan and forecasting process for revenue and cost forecasts for FMC product/ services and provide background (actuals, market information etc.) for the numbers you provide.
2. To assemble and lead cross functional teams to identify, evaluate, and obtain corporate approval for new products, enhancements, and new business opportunities that align with TTCL strategic goals and priorities and have significant financial impact.
3. To ensure FMC products/service, enhancements and businesses are set up to win in the market in the short term and the long term
4. Develop and execute “Go to Market strategies” for FMC products/services.
5. Effective and efficient continuous monitoring of industry trends in relation to FMC product/services product both in Tanzania and abroad for the appropriate input to the development of product and service concepts.
6. Proactively manage FMC product/services portfolio within budget to ensure that revenue and customer targets are met.
7. Continuously review performance of the Product Name and enhancement of feedback from the sales force, operations and developments in the market for product performance continuity.
8. Drive the Market Research and Tariffing section to ensure appropriate information is sought for use in the development/enhancement of the product and service that ensure the product is aligned with the broader tariffing strategy of TTCL.
9. Ensure product documentation and the Product Manual is up to date, in both Softcopy, hardcopy and on the TTCL intranet.
10. Always be aware of developments in the market place with respect to competition, vendors, market channels, customers.
11. Liaise with IT and billing Group for the appropriate alignment and support between product development and existing or planned functionality of the billing system.
12. Liaise with Network Services Group to ensure appropriate alignment between product development and existing or planned technologies.
13. Provide the definition and monitoring of targets associated with revenues, uptake and quality standards, for measuring the effectiveness of the product development and life cycle.
14. Drive Advertising and Promotions unit to ensure that advertising and promotions activities are aligned with the product releases.
15. Responsible for the development, implementation and review of effective and efficient processes and procedures for managing the product with the quality assurance unit.
16. Support the marketing team in the development of the overall marketing plan and sales strategy by providing all relevant input related to the product(s) and service.
17. Provide appropriate training to TTCL’s sales and customer care personnel to ensure appropriate knowledge of TTCL products.
18. Report on the performance of TTCL’s product development activities in terms of the above targets against budgets/plans and review and report on variations to plans, offering action to take advantage of any given opportunity.
19. Ensure all costs and expenditure of development, release and productlife cycle is within the fiscal budget.
Key Qualifications / Experience / Skills:
1. Either of the following;
• University Degree in Business Administration, Commerce, Computer Science, or Electronic Systems Engineering with 3 years’ experience in the relevant technical field. OR Technical Diploma with 3 years’ experience in either specialized FMC product development in the telecommunication industry with Fixed or mobile network.
• Thorough knowledge of products, services, processes, procedures in two of the following areas:
o Wireless Services
o Broadband and Internet Services
o Voice and Converged Communication Services
o Customer Premise Equipment (such as IP-PBX’s, phone systems and network equipment)
o Data Centre and Cloud-based services
o Database Marketing Principles and Marketing Analytics
• . Thorough knowledge in two of the following technology areas:
o Wireless networks, services, devices, platforms and technologies
o Internet Protocol, SIP, VPN, IP-related and data network related technologies
o Cloud-based and Converged Communications technologies
o Legacy voice and CPE related technologies
o Database Marketing technologies and applications
o Business development, product development and sales management experience.
2. Must be able to work Independently with a minimal supervision
3. Excellent interpersonal and communication skills, combined with ability to foster dynamic teamwork and collaboration.
4 Analytical skills with an ability to consider different possibilities and develop optimised solutions
5 Computer literate in MS suite (Word, Excel, Visio, PP and Project)
Job Title: Fixed Mobile Convergence Product Specialist
Post(s): 1
Report To: Manager Fixed Mobile Convergence
Closing Date: Wednesday, July 08, 2015 (16:30)
Objectives:
To create, develop, and implement and obtain organizational commitment for FMC product/service development strategies for chosen market segments.
Key Responsibilities:
1. To prepare business cases and to provide the necessary inputs to the business plan and forecasting process for revenue and cost forecasts for FMC product/ services and provide background (actuals, market information etc.) for the numbers you provide.
2. To assemble and lead cross functional teams to identify, evaluate, and obtain corporate approval for new products, enhancements, and new business opportunities that align with TTCL strategic goals and priorities and have significant financial impact.
3. To ensure FMC products/service, enhancements and businesses are set up to win in the market in the short term and the long term
4. Develop and execute “Go to Market strategies” for FMC products/services.
5. Effective and efficient continuous monitoring of industry trends in relation to FMC product/services product both in Tanzania and abroad for the appropriate input to the development of product and service concepts.
6. Proactively manage FMC product/services portfolio within budget to ensure that revenue and customer targets are met.
7. Continuously review performance of the Product Name and enhancement of feedback from the sales force, operations and developments in the market for product performance continuity.
8. Drive the Market Research and Tariffing section to ensure appropriate information is sought for use in the development/enhancement of the product and service that ensure the product is aligned with the broader tariffing strategy of TTCL.
9. Ensure product documentation and the Product Manual is up to date, in both Softcopy, hardcopy and on the TTCL intranet.
10. Always be aware of developments in the market place with respect to competition, vendors, market channels, customers.
11. Liaise with IT and billing Group for the appropriate alignment and support between product development and existing or planned functionality of the billing system.
12. Liaise with Network Services Group to ensure appropriate alignment between product development and existing or planned technologies.
13. Provide the definition and monitoring of targets associated with revenues, uptake and quality standards, for measuring the effectiveness of the product development and life cycle.
14. Drive Advertising and Promotions unit to ensure that advertising and promotions activities are aligned with the product releases.
15. Responsible for the development, implementation and review of effective and efficient processes and procedures for managing the product with the quality assurance unit.
16. Support the marketing team in the development of the overall marketing plan and sales strategy by providing all relevant input related to the product(s) and service.
17. Provide appropriate training to TTCL’s sales and customer care personnel to ensure appropriate knowledge of TTCL products.
18. Report on the performance of TTCL’s product development activities in terms of the above targets against budgets/plans and review and report on variations to plans, offering action to take advantage of any given opportunity.
19. Ensure all costs and expenditure of development, release and productlife cycle is within the fiscal budget.
Key Qualifications / Experience / Skills:
1. Either of the following;
• University Degree in Business Administration, Commerce, Computer Science, or Electronic Systems Engineering with 3 years’ experience in the relevant technical field. OR Technical Diploma with 3 years’ experience in either specialized FMC product development in the telecommunication industry with Fixed or mobile network.
• Thorough knowledge of products, services, processes, procedures in two of the following areas:
o Wireless Services
o Broadband and Internet Services
o Voice and Converged Communication Services
o Customer Premise Equipment (such as IP-PBX’s, phone systems and network equipment)
o Data Centre and Cloud-based services
o Database Marketing Principles and Marketing Analytics
• . Thorough knowledge in two of the following technology areas:
o Wireless networks, services, devices, platforms and technologies
o Internet Protocol, SIP, VPN, IP-related and data network related technologies
o Cloud-based and Converged Communications technologies
o Legacy voice and CPE related technologies
o Database Marketing technologies and applications
o Business development, product development and sales management experience.
2. Must be able to work Independently with a minimal supervision
3. Excellent interpersonal and communication skills, combined with ability to foster dynamic teamwork and collaboration.
4 Analytical skills with an ability to consider different possibilities and develop optimised solutions
5 Computer literate in MS suite (Word, Excel, Visio, PP and Project)
APPLICATION INSTRUCTIONS:
Fixed Mobile Convergence Product Specialist
![Fixed Mobile Convergence Product Specialist]()
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