ELECTRONIC BANKING MANAGER JOB AT FNB BANK TANZANIA

From the Daily News of 22nd August
With FNB, you can be part of a company that offers you a career, not Just a Job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.
We share ACCOUNTABILITY with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our Innovative thinking and challenging our employees to think differently and develop In to the thought leaders of the future. The foundation of our success Is in our entrepreneurial culture and the belief that our people are our Single most Important resource.
If you share our values of being helpful, effective, ethical, innovative, and accountable and you have one Simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and Join a winning team.
Good communication skills Leadership skills
• Negotiation skills
• Ability to influence
People management Presentation skills
Sound financial skills Coaching and mentoring skills
• Strong selling skills
Excellent administration and organizational skills
• Planning and organizing
Good time management skills Dynamic and easily adaptable
• B.Com or equivalent qualification is required
Management skills - minimum 3 years experience at a managerial level responsible for a large size team
5-8 years Banking experience essential eSolutions Experience
• Computer literate in terms of Word, Excel and PowerPoint & Siebel preferable
• Exposure of other general banking products would be beneficial
Advantages: previous sales and/ or client relationship position
• Training and Engineering
• New Sales
Prepare and monitor annual revenue and costs budgets and drive the achievement of these budgets for FNB Online, Cellphone banking and FNB App
Ensure adherence to audit requirements
Ongoing consultation with clients, from a relationship management point of view (Client retention)
Build effective Client relationships with internal and extemal stakeholders to ensure buy-In and support from relevant FNB business units and divisions
To identify opportunities/solutions In different market segments, in order to deliver electronic solutions that will address key business issue.
• To take responsibility for the delivery of professional customized presentations
• Ability to optimize the usage of our products and increase our transaction volumes thus revenue per client
Ensure the Mystery Shopper and other surveys reflect the excellent service offered, facilitate corrective action
Manage projects within the client environment
Ensure the correct compliance and legal documents are in place and kept on record
• Report on and manage the business risks associated with Online Banking, Cellphone Banking and FNB App
Facilitate competitor analysis of similar products offered by competltor banks To follow up and monitor leads and queries received by the division
To monitor and analyze telephonic queries received by the division
Extensive liaison and relationship building with Customer Portfolio Executives (Relationship Managers) allocated to the relevant accounts.
- Identifying of additional business opportunities with the RM's,lncluding data mining
- Maintaining an excellent relationship with the RM's
- Attending and contributing to RM's meetings and / or workshops
• Process and product enhancements
- Identification of product enhancements and driving this within the constraints of the Product Development lifecycle
- Recommendation to improve service and processes
• New Business Development
- Achievement of defined sales target
- Handling of incoming sales leads
- liason with Key Stakeholders (Sales Consultants, Relationship Managers, Branch
Managers and the Executive) - Mining of client data
- Monitoring of client sales related documentation
- Monitoring and analyzing of all reports prepared
- Handling of assigned projects

APPLICATION INSTRUCTIONS:

HOWTO APPLY: Send your CV to; First National Bank Tanzania, FNB House, Ohio Street P.O Box 72290. Dar es Salaam. Tanzania,
The closing date for applications is Wednesday 27th August 20 14 Only shortlisted candidates will be contacted.
For more information please contact +25576B989 104 FN8 is an equal opportunity employer.