SYSTEMS SUPPORT TECHNICIAN - Precision Air Services Plc

Precision Air Services Plc is a fast growing private Tanzanian airline which operates in 

Partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and
Africa.
In order to keep our services at a higher level and meet our customers’ maximum satisfaction
We wish to invite applications from suitably qualified candidates to fill in this challenging position. 

POSITION: SYSTEMS SUPPORT TECHNICIAN
REPORTS TO: INFORMATION SYSTEM OPERATIONS MANAGER
DUTY STATION: DAR ES SALAAM
ROLE PURPOSE OF THE STATEMENT
To configure support, monitor and manage Precision Air’s Information Systems ensuring that the systems are available and optimized at all times. 

KEY ACCOUNT ABILITIES/RESPONSIBILITIES
• Run computer and IT Systems helpdesk.
• Manage the desktop environment for business applications access.
• Perform day-to-day maintenance and support of computer systems and networks.
• Manage and carry on antivirus activities in the entire network.
• Carry out first level of IS support and administrative tasks as necessary to enable the IS Operations users carry out their duties effectively.
• Carry on first level of security administration for both Software and IT-Related hardware in the company.
• Provide technical assistance, support and advice to users.
• Provide first level support of organization's LAN and VPN, Internet and Intranet systems.
• Any other duties as may be assigned by the Supervisor

PERFORMANCE INDICATORS:
• Level of availability of Systems links/services within set standards to support the business
• Timely resolution of services faults within agreed SLAs
• Proactive reporting of systems availability and performance

COMPETENCIES:
• Self Starter and proactive.
• Analytical
• Diligent
• Working with deadlines

KNOWLEDGE, SKILLS, EXPERIENCE
• Degree / Advanced Diploma on IT or any other equivalent qualification
• Two Years experience with Installation and support of ICT systems, preferably hardware systems
• Industry certification in systems technologies, preferably MCSE
• Experience in supporting airport systems will be an added advantage
• Excellent Communication Skills.

Closing Date:
Not later than 9th September 2014
Mode of Application:
If you feel you meet the above requirements please send your application and CV to the
address below. Only short‐listed applicants will be contacted.
Director of Human Resources and Administration
Precision Air Services Plc
Mail Box 70770
Dar es Salaam
Tanzania
E‐mail:E‐mail:pwrecruit@precisionairtz.com