IT Manager

The School of St Jude is a charity funded school that provides a free, high-quality education to over 1,800 primary and secondary children from the poorest communities in Arusha.

The School is currently seeking an experienced IT professional with management experience to oversee our IT Department. The successful candidate will be responsible for the management of the IT Department at a large multi-site educational institution, supporting over 2,200 users, managing over 500 workstations. This is a hands on role, being the senior technical team member for escalated support issues, while also overseeing budgeting, team leadership and planning overall IT strategy.

Please note this is a long term volunteer position that requires at least an 18 month commitment

Key Responsibilities:

• Managing a team of eight technical staff
• Preparation of yearly departmental budget
• Senior technical support for elevated technical support issues
• Computer networking and performance monitoring, including relevant experience in intranet and Internet service provisioning
• Computer and/or network security systems, applications, procedures, and techniques
• Administration of LAN and WAN infrastructure and Network hardware software
• Server and workstation hardware management
• Develop and implement preventive maintenance plan for the network
• Review and update network configuration plan

Qualifications, Skills & Attributes:

• IT Degree or similar from a recognized University, or equivalent experience
• Experience as a manager or 2IC in a medium to large IT Department

• Troubleshooting network issues
• Experience in Windows 2008 R2 based environment
• Extensive knowledge of MS Exchange 2010
• Extensive knowledge of VMware ESXi 5
• Network design and implementation (Ethernet, fibre, wireless)
• Firewalls, VPN and VLAN design
• Server and network installation
• Knowledge of SharePoint
• Helpdesk management, user support
• IT staff training and mentoring
• Strong inter-personal and communication skills
• Effectively prioritize and execute tasks in a high-pressure environment

Desirables

• Database Knowledge (MS Access, MS SQL Server)
• Library catalogue systems
• VLAN and subnet design
• Citrix terminal server
• Working in an education environment (school, college, university)
• Experience with Smoothwall Firewall & Web Filter
• Experience with Veeam backup technology
• Unifi wireless networks
• Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA) or similar IT qualification and advantage
• Familiarity of Spiceworks, Aruti Payroll, TASS School software
• Work experience in a developing country and/or for an NGO

Living Allowance:

International volunteers receive a comfortable monthly living allowance, which is enough to live on but not enough to fund travel around Africa. For further information regarding volunteering at The School of St Jude please visit our website www.schoolofstjude.org

How to apply

If you are interested in joining our team then send your application to hradmin@schoolofstjude.co.tz or visit our website to find our further information www.schoolofsfjude.org