Information Technology (IT) Technician, Arusha, Tanzania

Information Technology (IT) Technician

AVRDC – The World Vegetable Center is a nonprofit, autonomous international agricultural research center with headquarters in Taiwan and regional offices around the globe. AVRDC conducts research and development programs that contribute to alleviating poverty and malnutrition in the developing world through the increased production and consumption of nutritious and health-promoting vegetables. AVRDC's Regional Center for Africa (RCA) located in Arusha conducts vegetable research and training and provides information services for the benefit of its stakeholders in the horticultural sector in Africa. To implement its growing activities especially in research and training, the Center is looking for a Information Technology (IT) Technician under the Nationally Recruited Staff (NRS) Category. This position is open for Tanzanian citizens only.

Key Responsibilities

The successful candidate will functionally report to the Manager – Information Technology Services at AVRDC headquarters in Taiwan and administratively report to the Regional Director, and provide networking, security, backup, hardware and software maintenance support services.

Main Activities

• Set up and manage hardware, required software, security, backup/restore services and secure network access
• Advise on security breaches and/or changes in security status
• Manage and troubleshoot VPNs, LAN, WAN, routers and switches
• Set up and manage Active Directory, remote software installation and configuration, virtualization and security (including perimeters and end-point management)
• Troubleshoot hardware, software and network systems to ensure smooth operations
• Coordinate with local IT service providers and participate in the transfer and documentation of knowledge
• Maintain inventory of hardware, software and resources
• Liaise with IT staff at headquarters routinely
• Maintain logs of required repairs and maintenance
• Provide network access to staff and visitors

Qualifications

• A degree or equivalent in Computer Systems.
• About 2-3 years experience in providing similar services.

Application Procedures

Submit a letter of application, curriculum vitae, photocopies of certificates and transcripts, and three names of referees including contact addresses, phone number and e-mail. Applications should be sent by e-mail only to AVRDC-The World Vegetable Center, Regional Center for Africa, Ms. Nadine Kwazi, P.O. Box 10, Duluti, Arusha, Tanzania, Email: nadine.kwazi@worldveg.org. Information on the position can be requested by phone (+255 27 255 3093, +255 27 255 3102) or fax (+255 27 255 3125). Please send the application as an e- mail attachment. Only applications from short listed candidates will be acknowledged. The World Vegetable Center, Regional Center for Africa offers an attractive salary and benefits, a multi-cultural working environment with employees from different countries and diverse backgrounds.