Department: Marketing and Strategy
Reports to: Offers and Services Marketing Manager
Role description
Responsible for innovation, project management, acquisition, usage, penetration and revenue generation through the services: Internet – IEW, Broadband, Messaging.
Key Responsibilities
1.1. Acquisition targets and Revenue Growth
Voice Services Development
- Identify new Voice Services innovations that are potential revenue enhancers or contributors to brand differentiation
- Define the specifications of new services / applications
- Source/ develop ideal Voice Services partner/s for these services
Existing services
- Develop & Launch Voice Services that is relevant for the various regions/ circles
- Monitor existing services, make the necessary tweaks and changes to ensure standards and revenue
- Draw up and adhere to a fixed Voice Services calendar with special interest to Voice Services for red letter days
- Measuring product performance and identification of key levers of improvement - including design and analysis of relevant reports
1.2. Innovation & Solution deployment
- Superior usability and Cutting edge advertising solutions
- Build product loyalty amongst customers
- Consistent development and improvement of strategically sound, actionable and targeted marketing business plans centred around Voice Services marketing
1.3. Financial Management & Reporting
- Ensure internal collaboration, team work development and implementation of key Management routines within the team
- Ensuring appropriate feedback is given to enhance business understanding
- Accurate and timely reporting on revenue performance & budget expenditure on a monthly basis
- Participate in regular review of Voice revenue
- Manage the budget assigned to Voice Services Marketing
1.4. Strategic Planning
- Create and implement marketing & go to market strategy for Orange Voice Services
- Documented and approved strategies for Voice Services marketing and revenue.
- Enhance product strategy through the development of new and innovative products/services through the use of the internet and portals
1.5. Relationship Management
Voice Services Promotion
Voice Services Promotion
- Work with Voice Services owners / partners to create relevant and innovative Voice Services promotions within our medium as well as conventional media that can potentially enhance revenue or lead to brand differentiation
- Input Voice Services details to circle VAS teams for localized promotions Relationship Management
- Ensure that Orange-Voice Services partner relationships are healthy and mutually beneficial always
Education Background & Experience:
- Bachelors Degree or an advanced Diploma in a Business related field;
- 3 to 5 years hands on experience in Marketing Management and
- Excellent knowledge of Voice product management with specific focus on Voice charging systems.
Professional Knowledge:
- significant skills in project management and co-ordination.
- Experience in evaluating and implementing new technologies.
- Business knowledge particularly cash flows & financial justifications.
- Experience in vendor management, vendor selection and negotiation.
- Proficiency in Computer packages (e.g. MS Office…)
Professional Skills:
- strong individual and leadership skills
- He/She will also possess qualities and characteristic of a person interested in management potential.
- He/She must have the ability to understand in depth Industry / solution and services requirements and think holistically and yet focus on specific areas as necessary
- Excellent Negotiation and Presentation skills
- Excellent interpersonal and communication skills (Both oral and written).
- Customer Oriented
- High personal standard. Confident, self-assured, personable and presentable.
- Strong interpersonal and people skills
- Innovative and creative
- Highly organized, conscientious and detail oriented.
Professional Tools Used
- Laptop
- Handset
- Car / Mileage
Work conditions
- Shifts work: No
- Night Shift: No
- Work During Weekend: No
- Work "On-Call": No
Application to:
Visit our career pages at www.orange-tkl.co.ke, create an account ans upload your CV.
An applicant must upload a PDF or Ms Word copy of his / her CV to be considered.
If you do not hear from us by 30th September, 2011, consider your application unsuccessful.
Product Manager - Voice - TELKOM KENYA
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