Human Resources Manager - World Health Organization

The Human Resources Manager oversees human resources function at the WHO Regional Office for Europe and ensures the proper application of established personnel rules, policies and practices. The HRM also develops HR strategy, provides guidance and counsel on HR policy matters and issues, proposes, develops for approval, and implements new HR policies which align regional and global HR strategy and HR management with WHO business strategy and performance.

The objectives of the Human Resources Unit are to carry out, in an efficient and timely manner, all human resources activities for the WHO Regional Office and country offices under its responsibility, including workforce planning and analysis, staffing, policies formulation and interpretation, medical services, staff learning and development, conflict resolution, and strategic advice on personnel matters to staff and management.
Description of duties:
Workforce planning and organizational development:
Actively participates in establishment of and manages the implementation of HR strategic plan that supports the Organization to achieve its goals within timeframes and budget. Works with senior management to identify HR implications of those strategic objectives and priorities ; advises on job design and ensures the provision of all related services; supports and advises managers in planning current and future staffing needs.

Policy development and implementation:
Conducts regular reviews of policies, procedures, and practices (including private sector best practices); develops and recommends improvements to Executive Team as necessary; ensures timely communication of changes in global HR policies and procedures to management and staff and ensures compliance. Proactively introduces ninnovative solutions such as HR policies, rules and approaches to support achievement of organizational needs and effectiveness and acts as a change agent through improvement in HR processes.

Staffing:
Develops, implements and administers short and long term recruitment strategies; establishes and manages processes for recruitment, hiring and orientation for all levels of jobs; educates managers on developing effective post descriptions; advises on assessment of competencies required for certain jobs, succession planning options, and use of available resources to attract and retain qualified staff. Reviews best practices for employment, implements and communicates improvements, and documents policies and procedures. Develops, analyzes, and communicates key employment metrics.

Performance management and Staff relations:
Ensures establishment and promotion of proper performance management practices; works closely with senior management on continuing improvement of performance evaluations process that will make sure that staffare provided with effective feedback on their performance and career prospects with a view to increased commitment and enhanced learning/development; liaise with HQ on further development of performance management matters. Establishes and promotes transparent and consistent application of the staff regulations and rules. Works to ensure a positive staff relations environment that minimizes workplace disputes/conflicts and sets a high standard of integrity and outstanding service to all staff. Establishes and promotes excellent relationship with the Staff Association.

Learning and staff development:
Develops strategies for achievement of competencies and maximum effectiveness of staff; provides direction to the development and implementation of training programmes to enhance effectiveness at the managerial, technical and support levels; establishes and maintains productive collaboration in WHO global learning and development community.

Leads the Human Resources Unit:
Provides leadership and guidance to the HR team ensuring that activities are carried out in a highly professional and timely manner ; optimises the performance of the Section's staff through motivation, continuous learning, workload management and workflow improvements, Cultivates strong, proactive, long-term partnership between the HR team and other divisions, units, offices and teams within the Organization and develops deep knowledge of the business and HR role.
REQUIRED QUALIFICATIONS
Education:
Essential: Advanced university degree in human resources management, business or public administration, law or related field.
Desirable: Studies or training in law as applied to HR management.
Skills:
Functional Skills and Knowledge:
A thorough knowledge of human resources principles, management and practices as well as procedures and operations in an international organization. Proven ability to be a collaborative leader and creative problem solver who has demonstrated success as a transformational leader in building a high performing team. A record of innovation in policy and program delivery, progressive management responsibilities, technical expertise in HR. Tact, diplomacy and discretion in dealing with staff of diverse nationalities. Very good written and oral communication skills. Ability to conceptualize, plan and organize work requiring in-depth understanding of its strategic direction. Able to respond positively to change and identify client's needs and propose appropriate solutions. Ability to make timely decisions and deal constructively with conflict. Knowledge of automated personnel systems is desirable.

Competencies: see WHO Global Competencies model at http://www.who.int/employment/competencies/en/
  1. Producing results: Demonstrates a systematic and efficient approach to work; monitors own progress against objectives and takes any corrective actions necessary. Takes responsibility for own work.
  2. Promoting innovation and organizational learning: Invigorates the Organization by building a culture that encourages learning and development. Sponsors innovative approaches and solutions.
  3. Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change.
  4. Communicating in a credible and effective way: Expresses oneself clearly in conversations and interactions with others; listens actively. Produces effective written communications. Ensures that information is shared.
  5. Creating an empowering and motivating environment: Guides and motivates staff towards meeting challenges and achieving objectives. Promotes ownership and responsibility for desired outcomes at all levels.
  6. Fostering integration and teamwork: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.

Experience:
Essential: Minimum 10 years of progressively responsible experience in human resources or a related area, of which at least five years in a managerial position at the international level.
Desirable: Related WHO or UN experience. Field experience.
Languages:
Essential: Fluency in written and spoken English and working knowledge of a second official UN language.
Desirable: Knowledge of another WHO/EURO (German, Russian, French) official language.
Additional Information:
Similar positions at the same grade may be filled using this vacancy notice.

WHO has an on-line recruitment system, therefore ONLY applications submitted on-line at www.who.int/employment/en will be accepted.

All on-line applications are automatically acknowledged. If you do not receive an e-mail within 24 hours confirming receipt of your application, you should verify your on-line profile. In case of repeated difficulties, contact by e-mail HrsRecruitment@euro.who.int indicating the vacancy title and number in the subject line.

A written test may be used as a screening tool. Long-listed candidates may be contacted to sit a written test or presentation prior to final short-listing. This does not preclude a written test or presentation prior to final interview.
Annual salary: (Net of tax)
USD 80,629 at single rate
USD 86,791 with primary dependants
Post Adjustment: 80.6 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

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