Roaming Engineer - NOKIA

Plans and performs technical activities to service the customer and brings expertise to customer site on need basis. Plans and executes technical tasks requiring specialist skills in own professional area. Works independently with the responsibility for solving customer request cases and reporting according to processes. Identifies and solves technical problems. Shares knowledge in own professional area. May support areas by participating in emergency and 24/7 duty.

Job Title: Senior Roaming Engineer
Job Family: Services – NW Operations
Job Id: 30000385
Job grade: 8
Job Specialty: Telecommunications

General purpose
To assist in managing customer projects; practice project management tasks.

Main Responsibility Area
Assists in project management tasks. Plans and manages execution of part of the project or sub project. Ensures that all project milestones are met in own responsibility area by using global processes, tools and interfaces.

Individual portfolio
Typically 3-5 years relevant experience, fully competent. Uses functionally specific knowledge. Degree.

Performs day-to-day activates to meet departmental/project objectives. Requires immoderate supervision. Applies commonly recognised concepts within their field of expertise. Shares knowledge with less experienced peers or have high collegial interaction. Raises innovative ideas.

Individual Contributor¤ Variety of complex tasks within area of responsibility, Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work. ¤ Managerial/Supervisory¤ May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments. Variety of complex tasks within area of responsibility. Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work.


Essential Knowledge
Impact is short-term and departmental/project in scope. Accountable for quality, accuracy and efficiency. Actions and errors can have functional area impact.
  • Test Scheduling with Roaming Partners.
  • Provide 2nd line maintenance, troubleshooting and related reporting on roaming.
  • Perform roaming tests (IR24, IR32, IR35, IR50 and IR60) for different technologies, implement and debug the roaming configuration.
  • Execute Work orders and assist IREG operations with regards to roaming on the network.
  • Coordination with SCCP, Voice carrier, GRX and SMS HUB regarding MMS, SMS and new links and troubleshooting.
  • Implement, operate and maintain roaming related platforms. Troubleshooting inbound and outbound roamers problems.
  • Participate in interdepartmental projects relating to Roaming like Global recharge Service.
  • Ability to use K15/K12 in collecting traces, analyze traces and advice proper solution for all roaming problems.
  • Generate roaming reports analyze for any deviations and share recommendations to Business
  • Experience on Ericsson core on Optimization, O&M support, configurations and troubleshooting.
  • Competencies
  • Business awareness
  • Analytical skills and problem solving skills
  • Excellent planning skills
  • High personal standard and goal oriented
  • Excellent interpersonal skills
  • Excellent and effective communications skills, both orally and in writing
  • Qualifications

  • 3-5 Years with University Degree in Telecommunications, Electrical Engineering or Electronics science
  • Able to operate in performance driven organization

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