Role Purpose

Growing company profit by implementing Tigo corporate strategies and achieving designed goals;
These include:
  • Drive CAPEX execution and efficient reporting
  • Optimize overall Operational expenditure Vs Budget
  • Defining scope, schedules and costs for new projects
  • Accomplishing the projects delivery with quality on a fixed time and budget
  • Tracking projects deliverables
Key Responsibilities

  • Drive and report CAPEX efficiently
  • To manage all network operating costs (electricity, lease, field operations cost, service support agreement cost, preventive maintenance cost, staff training cost, vehicles fleet cost, tools etc...)
  • To ensure efficient process and policies enforcement for Technology department in line with MIC processes and policies.
  • Deliver yearly and 5YRS CAPEX and OPEX plan in line with other cross functional units
  • Define project objectives, scopes and schedules
  • Developing and maintaining detailed project plans and controls
  • Co-ordinate stakeholders, including external suppliers, and working groups engaged in project work.
  • Identify cross-functional blocking points and identify solutions to meet productivity, quality and service delivery goals.
  • Monitor and report projects progress, risks and performances.
  • Responsible for vendor management i.e. ensuring that vendors are performing and delivering services in accordance with the service support agreement.
Position Requirements

  • Bachelor of Science Degree in electronics and telecommunication Engineering
  • At least 8 years’ experience in Telecommunication Industry
  • Strong technical understanding of the end to end GSM/WCDMA/4G networks with cross functional services offered.
  • Solid experience in project management.
  • Strong organizational and management skills on large projects / programs with the ability to make and drive through key operational and strategic decisions
  • Experience in budget preparation and monitoring
  • Proven managerial experience



The IT Product Manager (ITP Manager) has complete ownership of the relationship between Technology/IT Services and their dedicated portfolio of customers in the local operation.  Will be directly accountable individually for the entire life cycle of the multiple solutions under his/her responsibility, guaranteeing accuracy, quality and time line accomplishment.  His/Her goal is to gain a complete understanding of his clients' needs and effectively communicate them to the software factories.
Key Responsibilities

  • The ITP Manager will be required to deliver End-to-End Solutions for the local operation organization.  Will work closely with marketing (Consumer), Sales (Go To Market), Customer Operation (Include Billing Operation) and others business areas, creating winning proposals and successfully delivering within budget.
  • The ITP Manager will be responsible for planning, design and implementation of IT solutions  and others IT platforms meeting standards and protocols for data exchange, communications, software and interconnection for information systems in consultation with the regional team and Head of IT Services
  • The ITP Manager will define time, costs and quality constraints and then guide software factories and/or supplier to ensure integrity of the solution within these constraints. The ITP Manager will be accountable for consistency and delivery of the entire solution.
  • The ITP Manager will be responsible for complying with SOA architecture standards, continuously identifying areas of improvement in our Solutions Framework and taking initiatives to new approaches to optimize our existing processes.
  • The ITP Manager will be responsible to ensures that all development practices are in compliance with his employer's best practices policies and procedures in the respective operation.
  • The ITP Manager will be responsible for the tracking and maintaining all records and metric, he reports the project's progress to the Head of IT Services.
  • The ITP Manager will be responsible for identify the appropriate software architecture based on the requirements and design elements contained in a system specification.
  • The ITP Manager will be responsible for record software architecture specific to the local operation in a software architecture document using use cases and the Unified Modeling Language (UML).
Position Requirements

  • Bachelors and Master’s Degree in Computer Science or related field (System Engineer, IS Engineer, Information Systems Engineer, IT Engineer, Network Systems Engineer)
  • Postgraduate and/or courses in Software Architecture will be an advantage
  • Minimum of 3 years’ experience working in the IT and Telco industry
  • Understanding of project management principles.
  • At least 3 years of UML experience
  • Minimum 2 years’ experience in Software development using software factory methodology and SOA Architecture (Telco’s preferably)
  • Experience in Business Processes for Telco’s (eTOM Model preferably)
  • Strong technical understanding of SOA (Service Oriented Architecture
  • Expert Level in UML.
  • Strong knowledge and solid experience in Business Processes for Telco’s (eTOM Model preferably)
  • Expert Level experience in Billing and VAS System processes and applications (For Telco’s preferably)
  • Knowledge in developing and maintaining ITIL policies and procedures
  • Excellent Communication skills.
  • Management and leadership
  • Exceptional service and results orientation.
  • Superior analytical, evaluative, and problem-solving abilities.
  • Ability to work under pressure and time constraints
  • Excellent self-organization and self-direction in performance of tasks, including time management skills
  • Ability to set and manage priorities
  • Maintaining up-to-date knowledge of all technological advances is crucial


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