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Human Resources Manager Job at Four Seasons Hotels and Resorts

Maintaining employment files and other records personally and through delegation in a detailed manner on paper and in the HR system.

Comply with and enforce Four Seasons’ Work Rules and Standards of Conduct as set forth in Employee Handbook.

Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of Human Resources.

Administer and train employees on behalf of Human Resources including but not limited to Four Seasons Induction and Training Program, benefits, core and culture standards.

Organize and supervise all employee recreation programs include holiday parties, children’s party, general meetings etc.

Conduct regular audits of insurance records, vacation and sick leaves. Actively support the Safety Committee. Ensure that the cafeteria, employee entrance and lockers rooms are clean and orderly. Play and maintain key role effectively:

Employee Coach & Motivator; Role Model; Standards Keeper Manage the financial issues for the HR budget, benefits administration, labor and salary reports; monitor monthly expenses as they relate to the HR budget Assist in building, maintaining & administering a salary plan that is competitive in the local market, supported by management & understood by employees Identify, analyze & initiate appropriate actions to amend or resolve any unsatisfactory patterns of employee turnover Plan cost effective events within budget guidelines including but not limited to employee relations, benefits & basic operating needs Communicate to Director of HR any circumstances that may raise legal issues for the organization. Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees

Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner Act as an objective third party in highly charged counseling, problem-solving or in conflict situations where it is crucial to make the right intervention; ensure that all benefit related questions & concerns are handled professionally

Promote an appropriate & positive environment for the employees in the back of the house areas. Work attentively to attract skilled candidates to best serve the needs of the organization Provide objective one on one career & performance counseling

Develop effective recruitment strategies; assesses & identifies training needs & promotes development of HR staff.

Screen potential candidate’s application and schedule interviews Conduct interviews and shortlist candidates according to BBI method Demonstrate competence with HR information systems; update department with changes & adjustments; demonstrate a solid understanding of how to generate HR reports.

Build sound technical skills in HR areas, strong relationships, trust and respect with employees. Embraces Four Seasons Human Resources Philosophy.

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