POSITION: ICT SPECIALIST
REPORTS TO: HEAD OF DEPARTMENT
Maintain computer and communication systems, provide technical support and teach their clients the basic skills they need to operate newly installed programs. Install, repair, maintain, and analyse different types of computer and accessories.
DUTIES AND RESPONSIBILITIES:
a) Attend user calls and support
b) Diagnosing systems faults and undertaking some minor maintenance
c) Diagnose and repair of faulty components
d) Troubleshooting system and network problems
e) Assist in maintaining hardware register and software library
f) Assist in Installing and configuring computer hardware, operating system and
g) Assist in Maintain software and application packages
h) To assist in maintaining servers and client computers
i) To assist in ensuring network security by applying appropriate security rules and tools
j) Assist in monitoring and maintaining computer system and networking
k) Maintain log/or list of required repairs and maintenance
l) Providing support including procedural documentation and relevant reports
m) Document system problems and resolutions for future reference
n) Administration of users accounts
o) Assist in providing individual/group training and support
p) To perform any other duties assigned.
SKILLS AND QUALIFICATIONS
Holder of Bachelor’s Degree in computer science or computer data processing or related computer studies
with a working experience of at least three year in a reputable organization
Good written and oral communication skills
Ability to work in a team
Problem solving skills and ability to multi-task and adapt to changes quickly
Service awareness of all organization’s key services for which support is being provided
Advanced knowledge of Windows, Windows Server 2003, 2008, Linux Ubuntu / CentOS
Programming, scripting experience in one or more programming languages is a plus
Understanding of middle sized IT infrastructures (networks, AD domain controllers, mail servers, DNS, webservers,database servers, virtualization, etc)
Terms: One year renewable Contract.
Attractive remuneration package will be offered to the successful candidates. All applications should be addressed to the undersigned either by e mail via firstname.lastname@example.org or by postal mail not later than 10th August 2016.
The Centre Director,
NIMR Mbeya Medical Research Centre
P.O. Box 2410
Only short listed candidates will be contacted.