Manage project or sub project of low risk. Lead sub project team for small and/or less complex accounts. Plan and monitor delivery phase of sub project. Plans and manages execution of the project or sub project accoding to budget. Leads sub project team. Manages time, quality, progress, cost, risks, and internal and external resources. Ensures that all project milestones are met by using global processes, tools and interfaces. Acts as customer interface in own responsibility area. FLM manager is responsible for managing field teams and TXN teams.
Responsible for managing sub cons
Responsible for ensuring to meet SLA/ KPIs as per agreement with customer for FLM and TXN teams.
Must be able to manage internal teams and customer Must be flexible to work and ready to work under pressure of operations.