Job Ref No: 6240003
Job Title: RAN Operation Engineer
Post(s): 3
Report To: Operations and Maintenance Manager
Closing Date: Wednesday, July 08, 2015 (16:30)
Objectives:
To ensure availability and continuous improvement of quality of service by providing operation and maintenance support for the Radio Access Network (2G/3G/4G RAN – BSC/RNC, BTS, Node B, eNode B).
Key Responsibilities:
1. Operate and maintain Radio Access Network (RAN) to meet high quality network KPIs and service standards.
2. Register, analyze and resolve incidents by performing root cause analysis and implement changes in coordination with higher-level support teams including suppliers’ support lines.
3. Implement changes on the systems/network and provide reports in line with change management process.
4. Perform Provisional Acceptance Tests (PAT) for newly installed systems, applications or networks.
5. Perform quality acceptance of integration reports received from the network development and implementation teams for each site put on air.
6. Proactively provide feedback on the overall capacity planning and coverage issues to the network development team.
7. Proactively suggest re-works in line with the guidelines set by the optimization teams (azimuth, tilts, expansions, etc) in coordination with the network development team.
8. Monitor traffic performance trend and proactively take actions meant to contribute on the improvement of quality of service and user experience.
9. Support the testing and introduction of new services.
10. Provide 24/7 service support to field engineers, technicians and customers.
11. Perform any other related duties as may be assigned by management.
Key Qualifications / Experience / Skills:
1. Bachelor degree or equivalent level in Telecommunications, Electronics, Electrical, Information Technology or Data Communications Engineering.
2. Minimum of two (2) years working experience in telecommunications industry or excellent pass grade from the University/College.
3. Good understanding of Telecommunications and ISP network architecture.
4. Excellent knowledge of Mobile access technologies (GSM, UMTS and LTE); Radio network techniques, the processes involved in the design, construction and operation of the network.
5. In-depth knowledge of E2E mobile network architectures and solid understanding of RF propagation principles and cellular theory.
6. Excellent knowledge of network management, testing and measuring tools.
7. Experience in Telecommunications Operations and Maintenance support.
8. Team player, customer oriented and effective time manager
9. Ability to flexibly work on irregular hours and/or overtime
10. Ability to work under high operational pressure/stress
11. Analytical and problem/incident resolution skills
12. Good communicator (fluency in English/Swahili languages - verbal and written)
13. Discipline on process adherence and reporting
Job Title: RAN Operation Engineer
Post(s): 3
Report To: Operations and Maintenance Manager
Closing Date: Wednesday, July 08, 2015 (16:30)
Objectives:
To ensure availability and continuous improvement of quality of service by providing operation and maintenance support for the Radio Access Network (2G/3G/4G RAN – BSC/RNC, BTS, Node B, eNode B).
Key Responsibilities:
1. Operate and maintain Radio Access Network (RAN) to meet high quality network KPIs and service standards.
2. Register, analyze and resolve incidents by performing root cause analysis and implement changes in coordination with higher-level support teams including suppliers’ support lines.
3. Implement changes on the systems/network and provide reports in line with change management process.
4. Perform Provisional Acceptance Tests (PAT) for newly installed systems, applications or networks.
5. Perform quality acceptance of integration reports received from the network development and implementation teams for each site put on air.
6. Proactively provide feedback on the overall capacity planning and coverage issues to the network development team.
7. Proactively suggest re-works in line with the guidelines set by the optimization teams (azimuth, tilts, expansions, etc) in coordination with the network development team.
8. Monitor traffic performance trend and proactively take actions meant to contribute on the improvement of quality of service and user experience.
9. Support the testing and introduction of new services.
10. Provide 24/7 service support to field engineers, technicians and customers.
11. Perform any other related duties as may be assigned by management.
Key Qualifications / Experience / Skills:
1. Bachelor degree or equivalent level in Telecommunications, Electronics, Electrical, Information Technology or Data Communications Engineering.
2. Minimum of two (2) years working experience in telecommunications industry or excellent pass grade from the University/College.
3. Good understanding of Telecommunications and ISP network architecture.
4. Excellent knowledge of Mobile access technologies (GSM, UMTS and LTE); Radio network techniques, the processes involved in the design, construction and operation of the network.
5. In-depth knowledge of E2E mobile network architectures and solid understanding of RF propagation principles and cellular theory.
6. Excellent knowledge of network management, testing and measuring tools.
7. Experience in Telecommunications Operations and Maintenance support.
8. Team player, customer oriented and effective time manager
9. Ability to flexibly work on irregular hours and/or overtime
10. Ability to work under high operational pressure/stress
11. Analytical and problem/incident resolution skills
12. Good communicator (fluency in English/Swahili languages - verbal and written)
13. Discipline on process adherence and reporting
APPLICATION INSTRUCTIONS:
RAN Operation Engineer-x 3
![RAN Operation Engineer-x 3]()
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