Senior Network Administrator FINCA Tanzania

Job purpose: This role will involve responsibility of ensuring that the network backbone and shared resources including servers, desktop and laptop computers and printers are configured and maintained in a manner that will provide smooth operation of the IT infrastructure which supports the MIS of the organization. These include design, documentation, implementation, maintenance and support of the branch IT infrastructure to achieve the required efficiency and to minimize downtimes at all times as per SLAs. Assures system stability, security and maximum uptime. Monitors access to system resources, and tracks connectivity and security problems. Analyzes problems and implements solutions according to organization’s procedures. Performs circuit and network troubleshooting to diagnose system problems; analyzes system functionality; identifies, locates, and resolves complex network problems to ensure minimal disruption of critical applications. Monitors and reviews system log reports and network documentation. Resolves and repairs problems within scope of authority.

Roles, Responsibilities and Tasks

• In collaboration with FAISCL, designing and recommending appropriate Network Infrastructure and technologies for the affiliate.
• Installation and maintenance of network resources such as routers, switches, firewalls and system software applications, including remote site deployments as required.
• Installation, configuration and updating network server software upgrades, file sharing and domain security protocols.
• Configuration and managing servers
• Design and manage Active Directory
• Setup, manage and enforce group policies and network security policies on the LAN, WAN and Internet
• Installation and maintenance of corporate email systems.
• Ensuring availability of the network resources at all times
• Investigate problems with network components and hardware and ensure appropriate corrective actions are taken
• Install and maintain network cabling
• Provide technical advice as required for system planning.
• Developing and maintaining network standards and keep all documentation related to the network infrastructure.
• Regular and timely reporting and escalation of all network related problems to all relevant parties.
• Working closely with outsourced vendors to implement and manage the network infrastructure
• Having basic understanding of all critical business systems in use e.g. Core Banking, HR and Payroll etc
• Installation and maintenance of corporate Antivirus
• Develop good working relationships with other members of the team and vendors
• Perform any other related duties that may be assigned from time to time.

Competencies and Attributes

• Strong technical orientation related to the job
• Ability to work well in a team environment and under pressure
• High level of energy, creativity, flexibility, enthusiasm, commitment, self-confidence and initiative
• Accuracy, attention to detail and awareness of deadlines
• A hard working self-starter with initiative, able to set own priorities
• Sharing: Contributes to a team, and recognises and promotes the wider corporate picture.
• Ability to anticipate problems and proactively takes measures to control or minimise them.
Understands the scope of own authority and knows when to highlight issues and seek authorisation / advice from the IS Manager and other heads of departments
































Knowledge and skills:

• 3+ years of experience within a technical support environment, including hardware, software and network support.
• Experience in the use of routers, switches, hubs and other network interfaces.
• Proven ability to resolve networking problems efficiently and effectively.
• Previous experience as a network administrator.
• Knowledge working with Linux and Windows Operating Systems
• Network Storage platforms awareness
• Proven ability to work creatively and analytically in a problem-solving environment
• Proven success in contributing to a team-oriented environment
• Proven ability to balance, prioritize and organize multiple tasks
• Excellent interpersonal, written and oral communication skills
• Fluency required in English and Kiswahili.


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