Systems Administrator , Mobile Planet

Since 2001, Mobile Planet has been creating, hosting and managing mobile value added services.

We have fostered a culture where everyone works together and as a result, we have created a sleek, energetic and dynamic team that lives one of our core values; Be the Best-Ever!

As part of MPI’s diversification program and in line with the promotion of equality we are encouraging qualified women to apply for the following positions:

Systems Administrator

• Reports to HOD Systems and Support

Responsibilities

• Manage all call centre on site and remote IT technical support and network administration for our customers and within the organization, with responsibility for the full life cycle of incidents and problems.

Key Tasks

• Manage all Implementation fixes and solutions where appropriate, either via discussing directly with customer, via calls/SMS, email, remote control or on site.
• Manage the administration of customer networks as part of managed services provision.
• Overall in charge of ensuring that all internal systems within the organization/departments as required are properly updated, supported, backed-up and managed.
• Setup and analyze performance of applications in the production environment and report any recurring problems to the development team.

Skills and Experience

• B.Sc in CS/IT or related field or equivalent experience.
• Administer Linux, *BSD servers and Configure and maintain networking equipment: firewalls, routers, managed switches.
• Administer services including: Apache, LDAP, SAMBA, Postfix, MySQL, subversion, Astericks etc
• Database administration, preferably MySQL or PostgreSQL.
• Fluent in a scripting language (preferably Perl/Python).
• Extensive experience with TCP/IP networking and common network protocols.
• CISCO qualification(s) would be desirable, however knowledge, interest and awareness of CISCO products is essential.
• Awareness of SMPP and Astericks IVR implementation would be a benefit.
• Excellent analytical and troubleshooting skills. Time management and task prioritization skills. The ability to work under pressure is a necessity.
• Excellent interpersonal and verbal communication skills and the ability to generate strong and lasting relationships with our customers.
• Ability to work ¡n a team, willingness to consult and also have the confidence to make decisions.
• Driving license and valid passport required.

Application Procedure: Applicants should email their application indicating which position they are applying for, failure to do this will result in disqualification.

Applicants are also required to attach a detailed curriculum vitae and a letter indicating why they are interested in and qualified for the position and the names of three referees who can provide confidential assessment of their capabilities to a Search Committee.

Only successful candidates will be contacted.

All communication relating to applications for these positions should be sent to: jobs@mobileplanet.co.ke

Applications should be received by 5pm on May 07, 2012.