Field Operations Manager - Dar Es Salaam, Tanzania

Room to Read is a global organization transforming the lives of millions of children in low-income countries by focusing on literacy and gender equality in education. Founded in 2000 on the belief that World Change Starts with Educated Children®, our innovative model focuses on deep, systemic transformation within schools in low-income countries during two time periods which are most critical in a child’s schooling: early primary school for literacy acquisition and secondary school for girls’ education. We work in collaboration with local communities, partner organizations and governments to develop literacy skills and a habit of reading among primary school children and ensure girls can complete secondary school with the skills necessary to negotiate key life decisions. By focusing on the quality of education provided within the communities and ensuring these outcomes are measured, we have created a model that can be replicated, localized and sustained by governments. Room to Read has benefited 10 million children across 17,000 communities in Bangladesh, Cambodia, India, Laos, Nepal, South Africa, Sri Lanka, Tanzania, Vietnam and Zambia, and aims to reach 15 million children by 2020.

Position Overview

The Field Operations Manager (“FOM”) is responsible for Room to Read Tanzania’s field operations in all the geographic area (Districts). The FOM is primarily responsible for ensuring the timely and effective implementation of programs operations in the field, including implementation, spending, hiring, local procurement, inventory management, distribution and logistical support.  The position is required to take initiative for project planning and management, improving work approaches, collaboration, partnerships, selection of projects sites, and ensuring adequate staff to work at the field level. S/he will work to strengthen coordination and collaboration within teams and across all CO program teams, maintaining and ensuring constructive communication, building team morale within individual teams and contributing to a positive working environment. S/he will report to the Program Operations Director and will have various positions reporting to him/her.  The Field Operations Manager directly manages and supervises the Senior Literacy Program Associates, Senior School Infrastructure Officer, and Girls’ Education Program (“GEP”) Program Officer

Duties & Responsibilities

Management and Coordination
  • Ensures efficient and effective coordination across all elements of the Literacy Program and Girls’ Education Program.
  • Supervises and oversees the work of the field staff and is responsible for optimizing their productivity through effective management and leadership techniques (i.e., coaching/advising).
  • Ensures staff are consistently complying and adhering to policies, procedures and guidelines articulated in the Country Office handbooks, and facilitates the dissemination of information to all staff members to promote transparency. 
  • Supports staff through consultation with Country Office level technical team to regularly assess staff capacity building needs.
  • Ensures the performance management process is well-planned and conducted in a timely for all field staff. This includes setting performance goals, conducting progress check-ins, providing feedback, conducting year-end appraisals, and making recommendations for staff development and career advancement.
  • Collaborates with Human Resources to handle recruitment and training of staff according to need and all other HR initiatives.
  • Leads and facilitates field staff one on one,  bi-weekly or monthly staff meetings to review progress against plans, find solutions to problems, share lessons learned, exchange expertise across programs, and to motivate, feedback and encourage teamwork.
  • Ensures that field staff are aware of and understand the programs’ goals and objectives, working approaches and methodology, and have all necessary information related to annual plans, targets, and implementation calendars.
  • Supervises fund disbursement, reviews and approves the field monthly financial expenses in accordance with financial and purchasing policy and procedures.   
  • Perform other tasks as assigned by the Program Operations Director or Country Director.
Program Implementation and Monitoring
  • Leads, coordinates and reports the implementation and achievement of the CO's program targets in the region, while ensuring high impact for children, quality and cost-effectiveness in accordance with the strategy, policies and guidelines of Room to Read.
  • Conducts regular field visits to monitor and verify the programs’ progress and impact, understand the challenges and needs of stakeholders (e.g., Room to Read staff, Social Mobilizers, Field Facilitators, communities, children, etc...), and the appropriate Room to Read solutions.
  • Oversees the implementation of the global Family & Community Engagement (“F&CE”) strategy in the region, including coordinating site selection activities, ensuring schools are advancing along the F&CE strategy continuum, as appropriate, and supervising the regular support provided to schools by field staff.
  • Identifies training needs, coordinate development and delivery of technical training to field staff.
Planning, Reporting and Documentation
  • Develops the field office annual and long-term plans, and budgets appropriately to meet the goals and objectives of the Room to Read Country Office.
  • Coordinates the timely completion of annual planning.
  • Prepares monthly and quarterly implementation updates and budget forecasting.
  • Develops quarterly report for distributing to partners, if applicable.
  • Facilitates development/ completion of donor reports and quality pictures as required.
  • Facilitate documentation of best practices and lessons learned.
External Coordination and Networking
  • Attends to donor affairs including hosting donor and project site visits in collaboration with programs staff including providing feedback for the same.
  • Meets regularly with local government representatives, NGO partners, school administrators and parent groups.
  • Promotes and protects the reputation of Room to Read in external settings, ensuring that the organization’s experience and expertise is well communicated and consistently presented, and that we are looked upon as a professional Education organization.
  • Liaises with NGO Partner and Government Agencies, especially at provincial and district education levels. This includes periodic meetings with partners to exchange information and updating programs’ work progresses
School Infrastructure
  • Supports the School Infrastructure Program Associate to create and review designs periodically for new classroom blocks, criteria and standards for repair and renovation of existing rooms, and internal designs for child-friendly furniture and classroom layouts in collaboration with Regional Office (RO) and Global Office (GO) School Infrastructure technical team and Country Office (CO) Literacy and Girls’ Education teams. 
  • In collaboration with the Literacy Director, Programs Operations Director, Country Director, and Regional and Global Office staff, annually reviews and improves the School Infrastructure program design, including community engagement strategies, community orientation agendas, and community-based construction trainings.


  • Master’s Degree in Education Administration, Social Science, Project Management, or equivalent experience
  • Minimum of 5 years’ related work experience, with experience in leadership and management roles
  • Strong planning, budgeting/financial management, administrative, supervisory, coaching and program development skills
  • Good knowledge and understanding of education issues, including teaching methodologies and community involvement in schools
  • Strong interpersonal and communication skills
  • Ability to stay in the field and travel to designated project sites
  • Computer literate (MS Word, Excel, PowerPoint)
  • Workshop/training and facilitation skills
  • Prior success working closely and building relationships with diverse groups of people
  • Proven track record of achieving results
  • Ability to juggle multiple priorities simultaneously and take initiative
  • Prior experience working with schools, teachers, administrators and government officials
  • Prior experience in a fast-paced, growth-oriented global or regional organization
  • Report writing experience
  • Effectiveness in working or volunteering in a non-profit organization that is focused on maintaining high quality work and low overhead
  • A valid driving license would also be preferred though not a must.
To be successful as a member of the Room to Read team, you will also:
  • Have a passion for our mission and a strong desire to impact an up-and-coming non-profit organization
  • Be an innovative and creative thinker - you are not afraid to try something new and inspire others to do so
  • Have a very high level of personal and professional integrity and trustworthiness
  • Have a strong work ethic, take initiative, and require minimal direction
  • Work well independently as well as part of a team
  • Thrive in a fast-paced and fun environment


Room to Read offers a competitive salary with excellent benefits. The benefits include: i) Provident Fund, ii) 13th Month Bonus, iii) Discretionary Performance Bonus, iv) Gratuity v) Health coverage including spouse and children, vi) Insurances, vii) Professional Development opportunities. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun, and rapidly growing organization that is changing transforming the lives of millions of children in developing countries by focusing on literacy and gender equality in education.

Application Procedure

Please send a cover letter and resume by email, with FO - Manager in the subject line,totz.info@roomtoread.org or send by post to Associate Director Africa, Room to Read Tanzania, Post Box 105459, Ileje Street, Mikocheni B, Plot No 36, Dar es Salaam, Tanzania. If you do not hear from Room to Read within one month of the closing date, please accept that your application was unsuccessful. Please note that late applications will not be considered and correspondence will be limited to short-listed candidates only. 
Room to Read is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds.
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