Claims Analyst
Reporting to General
Manager, the Claims Analyst will ensure that general insurance claims
are handled expeditiously and in a professional manner thereby meeting
the customer expectations and the Company’s objectives.
Job Responsibilities
- Ensure reserves are correctly set and regularly reviewed to reflect current position of the company’s liability
- Monitor the performance of service providers for effective service delivery
- Constantly analyse the performance of various classes of business and give recommendations to management on corrective measures to ensure the company remains profitable
- Ensure that claims are registered and acknowledged promptly and customers are constantly updated on the status of the claim to ensure early conclusion of the claim and enhance customer satisfaction.
- Ensure that recoveries are initiated and followed to conclusion so as to reduce the final cost of the claim
- Ensure that cheque requisitions are raised upon receipt of discharge vouchers/invoices to facilitate cheque processing
- Explore the best alternative of dealing with a claim so as to minimize claim expenses and costs
- Maintain effective business relationships by constantly interacting with customers and service providers so as to ensue customers have a pleasant experience
Qualifications and Skills
- A University degree in business related discipline
- ACII or diploma in CII or equivalent qualifications
- Minimum 3 years’ experience in insurance
- Assertiveness and self drive
- Honesty, reliability & dependability
- Good interpersonal skills
- Sound analytical and problem solving skills
- Relationship building
- Good communication skills
- Customer service oriented
- Ability to work under pressure, manage time efficiently and make decisions effectively
- Ability to solve problems and make decisions effective
UAP is an equal
opportunity employer and offers successful candidates an attractive
remuneration package, professional working environment and excellent
career prospects.
Interested candidates who
meet the above requirements are requested to send a copy of their
Curriculum Vitae, copies of academic and professional certificates
covering letter and names and contacts of 3 referees by email to:
recruitment@uap-group.com quoting the role in the header of the email.
Fluency in English, Kinyarwanda and French will be an added advantage to all positions.
Applications should be
sent on or before 19th October 2012 to be addressed to the Group Human
Resources Manager, UAP Holdings Limited.
UAP Group Claims Analyst
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