Inside Sales Account Manager

The ISAM will be responsible via outbound/Inbound calls for retaining business through mining and growing accounts, analysing customer needs, identifying and customizing products and services to maintain and grow account relationship, while increasing sales pipeline.

He/she will be required to Work within a team environment and partners with the sales & sales support team to develop customer solution to achieve regional quota metrics.

Duties and Responsibilities

These include:

• Meet or exceed sales quota for assigned territory through:
• Transactional – Inbound Calls/emails, responding to quotes requests and taking orders
• Pipeline Creation – Proactively generating sales & opportunities
• Increase sales volume by increasing reseller solution, program and promotion knowledge by engaging & leveraging Comstor Resources (RSM,BDM, Pre-sales Eng., Marketing) through quote to cash cycle
• Capture detailed information about accounts and orders on the ERP which involves accepting & processing orders, while ensuring customer information are captured and are updated on the ERP.
• Develop base-line knowledge of all competitors and their product offerings by attending and passing agreed
• Vendor Certification

Minimum Job Qualifications: Education/Knowledge/Technical Skills and Experience

Education qualifications:

• BSc/BBA

Job specific skills and knowledge requirements:

• Cisco Sales Expert
• EMC Sales Certification
• CCNA is an added advantage

Related job experience:

• 2-3 Years Sales Experience in the ICT industry
• 1-2 Sales Support/Customer Service Experience is an added advantage

Personal Attributes/Abilities (Competencies):

This role is ideal for candidates who enjoy selling, are achievement-oriented and believe in performance rewards for exceeding annual sales goals through strong collaboration with partners/resellers and internal stakeholders.

The ideal candidate is success-driven, fast-paced, and works well in a diverse team and enjoys a dynamic and changing environment.

How to Apply

All application letters and detailed CVs together with names of three referees should be sent to reach the undersigned not later than 25th September, 2012.

The Human Resource Manager
Westcon Africa
Nairobi, Kenya

Email: hr@westconafrica.com

Please indicate clearly on the subject line the position you are applying for.

(Only short-listed candidates will be contacted).