Information Management Assistant Job at US EMBASSY

Closing Date of The Position: August 15, 2016

Vacancy Announcement Number: 16/161

WORK HOURS: Full-time; 40 hours/week

SALARY: Ordinarily Resident (OR): FSN- 8; (Step 1- TZS 27,567,227 through Step 13- 41,350,847 per annum)

Not-Ordinarily Resident (NOR): FP- 6*
*Final grade/step for NORs will be determined by Washington.

The “Open To” category listed above refers to candidates who are eligible to apply for this position. The “Open To” category should not be confused with a “hiring preference” which is explained later in this vacancy announcement.

ALL ORDINARILY RESIDENT (OR) APPLICANTS (See Appendix A for definition) MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION

The US Mission in Dar es Salaam is seeking eligible and qualified applicants for the position of Information Management Assistant with the Information Systems Center. 

BASIC FUNCTION OF POSITION 

Working under the supervision of the Senior Locally Employed Staff (LES) Systems manager, this position is responsible for administering the SharePoint Intranet infrastructure at Post including all web pages hosted on our site collection. Serves as SQL database administrator, Microsoft IIS manager, and content manager. Responsible for the installation, configuration, security, operation, and maintenance of servers, equipment, and software related to SharePoint/IIS/SQL Server infrastructure. Responsible for working directly with all offices in the mission to help them better utilize SharePoint and modifying the SharePoint Intranet as needed.

The incumbent will also serve as Post’s in house IT trainer and perform all training related activities including end user support for various Department of State software packages including installation, maintenance and troubleshooting of such systems in the unclassified system under the operation of US Embassy Dar es Salaam for employees to accomplish job results by planning conducting and evaluating computer training.

MAJOR DUTIES AND RESPONSIBILITIES:

Database Administration and Development
60%

1. Oversee the SharePoint/IIS/SQL Server infrastructure, user access and application development and deployment - taking the lead role in implementing SharePoint/IIS/SQL Server across the mission. Support the installation, configuration, security, operation, and maintenance of servers, equipment, and software related to SharePoint/IIS/SQL Server infrastructure.
2. Participate in planning and execution of tasks related to the evaluation of new SharePoint/IIS/SQL Server based initiatives (Upgraded Versions, Third-Party Solutions, and Integration with additional Enterprise Systems).
3. Develop, configure and maintain document libraries, enterprise lists and site collections. Perform typical system administrative activities such as site creation, user training, backup, restore and issue resolution.
4. Technical support of InfoPath forms, including communicating the location of form libraries, their purpose and workflows.
5. Coordinate with all sections in standardizing and optimizing the way data/information is stored and retrieved.
6. Provide technical guidance to the management team in the technologies related to the development and support of an Enterprise SharePoint Server environment.
7. Serves as a subject matter expert for all software utilized at post with an emphasis on MS Office support and training.

Customer Services
20%

1. Provide assistance to users of information management services, including configuring and optimizing software.
2. Train users in the use of new software applications and provide guidance/assistance with new or amended information technology-related policies and procedures.
3. Promote end user involvement in technology and technical decision-making.
4. Improve and support connectivity with US Government foreign affairs partner agencies at Post.
5. Responsible for the capabilities and functionality of the training room equipment and advises IMO on changes to the training room.

Network Administration
15

1. Administer and operate unclassified telecommunications network equipment including cryptographic equipment, multiplexers, modems, routers, and switches.
2. Install, operate and maintain network hardware and software.
3. Troubleshoot and restore outages within the network.
4. Perform daily operations as defined ISC standard Operating Procedures.

Other Duties
5%

The incumbent will perform other duties and projects as assigned by the Senior Systems Manager or Information Management Officer such as but not limited to Physical expansion of local area network, supporting and maintaining ODI network.

QUALIFICATIONS REQUIRED

All applicants must address each required qualification listed below with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

1. Education: 
   Successful completion of four-year degree in Information Technology, Computer Science, Management Information Systems or Computer Engineering is required.
2. Experience: 
   At least two years working as a Network Engineer or IT Technical Support position with emphasis on database management and website hosting is required.
3. Language:
   Level IV (fluent) in English and Kiswahili (speaking, writing and reading) is required. (This will be tested)
4. Skills and Abilities: 
   Incumbent must possess IT skills in Microsoft Server 2008 R2, active directory, network security design principles, and Microsoft SQL server 2005 is required. (This will be tested).
5. Job Knowledge: 
   The incumbent must possess advanced specialist knowledge in the IT field with advanced knowledge in MS SQL, Internet Information Services (IIS), and website hosting is required.

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER: 
1. USEFM who is ALSO a preference-eligible U.S. Veteran*
2. USEFM OR a preference-eligible U.S. Veteran
3. FS on LWOP**

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of the most recent Member Copy Four (4) of the DD-214, Certificate of Release or Discharge from Active Duty, and, if applicable, a letter from the U.S. Department of Veterans Affairs. If claiming conditional eligibility for U.S. Veterans’ preference, applicants must submit proof of conditional eligibility. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veterans’ preference will not be considered in the application process. Mission HR’s decision on eligibility for U.S. Veterans’ preference after reviewing all required documentation is final.

** This level of preference applies to all Foreign Service employees on LWOP.

ADDITIONAL SELECTION CRITERIA:

1. Management will consider when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.
2. Current OR employees serving a probationary period are not eligible to apply. Current OR employees with an Overall Summary rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance report (EPR) are not eligible to apply.
3. Current NOR employees hired on a Family Member Employment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.
4. The candidate must be able to obtain the local security certification.

HOW TO APPLY: Applicants must submit the following documents to be considered. Failure to do so may result in a determination that the applicant is not qualified.

1. Universal Application for Employment (UAE) (Form DS-174), which is available on our website or by contacting Human Resources. (See “For Further Information” above);
2. Any additional documentation that supports or addresses the requirements listed above (e.g. resume, transcripts, degrees, etc.)
3. For Tanzanian Nationals: Copy of Passport, or National ID, or Voters ID
4. For Other Nationals: please attach current Resident/Work Permit and copy of valid Passport.

WHERE TO APPLY: Effective immediately only online applications will be accepted via DarRecruitment@state.gov

When sending an online application, please indicate the position title in the subject line.
Otherwise your application will not be considered.