Branch Operations Manager
Maendeleo Bank PLC
Area: Dar Es Salaam
Position Description:
Maendeleo Bank PLC. Commenced operations in September 2013 as a regional bank with its headquarters at Luther House, Sokoine Drive - Dar es Salaam. Maendeleo Bank is the first bank in Tanzania to be registered in Dar es Salaam Stock Exchange (DSE) from its start.
The Bank wishes to recruit qualified personnel to fill the following vacant positions within the Bank.
Reporting toManaging Director, the position will be responsible for managing branch on daily basis to deliver business growth, excellent customer service, operational compliance, staff performance and development:
Key Accountabilities
-Take leading role in mobilizing deposits and growing income
-Supervise all activities of the branch.
-Ensuring excellent customer service
-Ensure operational compliance to processes
-Create and analyze management information system reports
-Handle customer complains
-Preparing budget and projections for the branch business.
-Bring in new customers and boosts profits
-Perform other duties as may be directed or assigned by her/his supervisor.
Core Competencies:
-Sales and Marketing experience is essential
-Computer Literacy
-Ability to generate and analyze statistical reports, sales data and other pertinent information
-Well used in operational management Well used in driving quality service delivery
-Strong Leadership and Team building-skills
-Well versed in, reconciliations, clearing, ATM mgt, operations and control
-Ability to interpret and analyze systems generated reports.
-Being able to prepare reports for mgt consumption.
-Good communication skill
Qualifications/Experience
-Be a holder of a University Degree in a business related field from a recognized institution .
-The person should have a minimum of 4 years proven experience in branch and operations management at a senior level and should be able to demonstrate strong leadership skills.
-Passion and commitment to quality service performance
-Excellent organizational, planning and analytical skills
-Ability to work well under pressure with strict deadlines and limited
Application Instructions:
Candidates meeting the job requirements shall submit a written application together with a detailed curriculum vitae so as to reach the under signed latest by 15 th November 2013.Applicants shall indicate their postal address, e-mail address and telephone numbers (both mobile and land line). They shall also submit two names of referees with their contacts who shall be contacted for reference.
The Managing Director,
Maendeleo Bank PLC,
P.o Box 216
Dar es Salaam.
NB:All applications should be sent electronically through the following Email address: hr@maendeleobank.co.tz
Only shortlisted candidates shall be contacted.
Source:The Guardian 6th November,2013
Maendeleo Bank PLC
Area: Dar Es Salaam
Position Description:
Maendeleo Bank PLC. Commenced operations in September 2013 as a regional bank with its headquarters at Luther House, Sokoine Drive - Dar es Salaam. Maendeleo Bank is the first bank in Tanzania to be registered in Dar es Salaam Stock Exchange (DSE) from its start.
The Bank wishes to recruit qualified personnel to fill the following vacant positions within the Bank.
Reporting toManaging Director, the position will be responsible for managing branch on daily basis to deliver business growth, excellent customer service, operational compliance, staff performance and development:
Key Accountabilities
-Take leading role in mobilizing deposits and growing income
-Supervise all activities of the branch.
-Ensuring excellent customer service
-Ensure operational compliance to processes
-Create and analyze management information system reports
-Handle customer complains
-Preparing budget and projections for the branch business.
-Bring in new customers and boosts profits
-Perform other duties as may be directed or assigned by her/his supervisor.
Core Competencies:
-Sales and Marketing experience is essential
-Computer Literacy
-Ability to generate and analyze statistical reports, sales data and other pertinent information
-Well used in operational management Well used in driving quality service delivery
-Strong Leadership and Team building-skills
-Well versed in, reconciliations, clearing, ATM mgt, operations and control
-Ability to interpret and analyze systems generated reports.
-Being able to prepare reports for mgt consumption.
-Good communication skill
Qualifications/Experience
-Be a holder of a University Degree in a business related field from a recognized institution .
-The person should have a minimum of 4 years proven experience in branch and operations management at a senior level and should be able to demonstrate strong leadership skills.
-Passion and commitment to quality service performance
-Excellent organizational, planning and analytical skills
-Ability to work well under pressure with strict deadlines and limited
Application Instructions:
Candidates meeting the job requirements shall submit a written application together with a detailed curriculum vitae so as to reach the under signed latest by 15 th November 2013.Applicants shall indicate their postal address, e-mail address and telephone numbers (both mobile and land line). They shall also submit two names of referees with their contacts who shall be contacted for reference.
The Managing Director,
Maendeleo Bank PLC,
P.o Box 216
Dar es Salaam.
NB:All applications should be sent electronically through the following Email address: hr@maendeleobank.co.tz
Only shortlisted candidates shall be contacted.
Source:The Guardian 6th November,2013
Branch Operations Manager at Maendeleo Bank PLC
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