Job Title
ASSOCIATE INFORMATION TECHNOLOGY OFFICER, P2
Department/ Office
International Residual Mechanism for Criminal Tribunals
Duty Station
ARUSHA
Posting Period
23 October 2013-22 November 2013
Job Opening number
13-IST-RMT-31251-R-ARUSHA (R)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
The position is located in the Archives and Records Section of the Registry of the Mechanism for International Criminal Tribunals ('Mechanism') at The Hague Branch. Under the direct supervision of the Chief Archivist / Deputy Chief Archivist, the incumbent will be responsible for supporting the implementation of strategies, policies and procedures for the management of digital records and archives, and the provision of access to them in accordance with the International Criminal Tribunals information security and access regime.
Responsibilities
Support acquisition, design, development, installation and use of information technology to manage the Mechanism's digital records and the digital component of the International Criminal Tribunals Archives, and to provide access to these records and archives.
- Participate in defining requirements and preparing specifications.
- oConduct research and prepare feasibility studies, comparative analyses and cost-risk-benefit analyses.
- Support procurement.
- Participate in design, development and installation.
- Monitor and analyse use, efficiency and effectiveness, and develop enhancements and new features.
- Provide operational support, monitor performance and resolve problems.
- Provide user support.
- Maintain technical documentation.
- Prepare user training materials and deliver training.
- Collaborate with the Mechanism's information technology services providers to ensure data security and integrity.
- Participate in preparing and implementing disaster recovery plans.
- Maintain up-to-date knowledge of the use of information technology to manage records and archives, and new developments.
- Provide recommendations and advice to the Chief Archivist / Deputy Chief Archivist on the applicability of new technology or other measures to improve the management of the Mechanism's digital records and the digital component of the International Criminal Tribunals Archives.
- Establish and maintain effective working relationships with the Mechanism's information technology services providers.
- Oversee the work of junior staff relating to the functions described above.
- Perform other duties as required.
Competencies
Professionalism
- Knowledge of programming languages, basic systems analysis and design techniques, testing, debugging, documentation standards, database design, storage and internal systems, web technologies.
- Knowledge of records, archives or library operations and electronic data management.
- Ability to apply conceptual, analytical and evaluative skills and identify issues, formulate opinions and make recommendations.
- Ability to develop reference and research resources.
- Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
- Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter;
- is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
- is motivated by professional rather than personal concerns;
- shows persistence when faced with difficult problems or challenges;
- remains calm in stressful situations.
Communication
- Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately;
- asks questions to clarify, and exhibits interest in having two way communication;
- tailors language, tone, style and format to match the audience;
- demonstrates openness in sharing information and keeping people informed.
Planning and Organising
- Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments;
- adjusts priorities as required;
- allocates appropriate amount of time and resources for completing work;
- foresees risks and allows for contingencies when planning;
- monitors and adjusts plans and actions as necessary; uses time efficiently.
Teamwork
- Works collaboratively with colleagues to achieve organisational goals;
- solicits input by genuinely valuing others' ideas and expertise;
- is willing to learn from others; places team agenda before personal agenda;
- supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
- shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation
- Considers all those to whom services are provided to be 'clients' and seeks to see things from clients' point of view;
- establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions;
- monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems;
- keeps clients' informed of progress or setbacks in projects;
- meets timeline for delivery of products or services to client.
Commitment to Continuous Learning
- Keeps abreast of new developments in own occupation / profession;
- actively seeks to develop oneself professionally and personally;
- contributes to the learning of colleagues and subordinates;
- shows willingness to learn from others;
- seeks feedback to learn and improve.
Education
- Advanced university degree in computer science, information systems or related field.
- A first level university degree in combination with qualifying experience may be accepted in lieu of an advanced university degree.
Work Experience
- Minimum of two (2) years of progressively responsible experience in planning, design, development, implementation, maintenance and support of information technology systems. Experience of electronic documents and records management systems (EDRMS) is required.
- Experience of digital preservation is highly desirable.
- Experience of strict information security regimes is highly desirable.
Languages
- English and French are the working languages of the Mechanism.
- For the post advertised, fluency in oral and written English is required.
- Working knowledge of French is desirable.
Assessment Method
- There may be a technical test and/or competency-based interview.
Associate Information Technology Officer, Arusha , Tanzania
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