RedR UK – South Sudan Office IT and Technology Coordinator

Overview and Terms

RedR UK – South Sudan Office invites applications from South Sudan nationals for the position of Office IT and Technology Coordinator. The details of the position and procedure for application are appended below.


Job title   Office IT and Technology Coordinator
Date reviewed   June 2012
Purpose   To manage day-to-day IT and Office Technology network connections at RedR UK South Sudan Programme and advise users on basic access issues and usage

Responsible to   Head of Support Services
Responsible for   N/A
Working with   Colleagues within the RedR South Sudan office and external contacts as necessary
Location   Juba, South Sudan
Post   Full-time
Period   Fixed term until 30 September 2013
Salary    2992 SSP per month
Benefits   Annual leave, Medical Insurance Cover
Other   As defined in our standard contract terms

RedR and the work we do

Each year millions of people around the world are affected by natural disaster and conflict. RedR is the leading training and recruitment charity working in the area of international disaster relief. We provide training, consultancy and support to relief organisations and their staff around the world, improving emergency response and assisting people affected by disaster. Through building skills and training people in countries where disasters occur, we make a lasting impact on the ground. We recruit experienced relief workers following major global emergencies and advise potential new relief workers, ensuring skilled professionals are always available to respond.

In response to recent humanitarian catastrophes, we currently have training and local capacity building programmes in South Sudan in response to the increasing destabilisation of the region and in Pakistan, addressing the ongoing challenges of efficient response to the current humanitarian situation relating to flooding and insecurity.

Background

RedR UK received funding and has now established a country programme in South Sudan (Juba based)  which is delivering a number of training events to NGO staff, partner organizations and other relevant humanitarian actors.  RedR trainings focus on Security, Humanitarian Practice, Technical Training, Management and Coordination. 

Job Description

The list does not cover the full scope of tasks and responsibilities of the Office IT and Technology Coordinator but serves to illustrate some of the areas of emphasis for the post.

The Office IT and Technology Coordinator (OITC) is directly responsible for the efficient running of all IT and Technological connections in the RedR office – IT software and hardware, Telephone systems, Radio handsets etc.  The post holder must have vast knowledge and experience in IT management with a demonstrated track record of implementing, administering and training staff in IT and office technology usage.


Main Duties and Responsibilities:

•   Responsible for overall information technology systems in  Juba offices ensuring functional work stations for all staff members;
•   In liaison with the Regional IT Officer, maintain and update the network, system and software; implement internal IT policies and guide users about appropriate usage of equipment and relevant software;
•   Arrange timely replacement of hardware and periodically check equipment for smooth operation;
•   Maintain proper documentation of IT inventory & network;
•   Install and manage radio VHF and UHF system as required;
•   Ensure timely backup of user’s data and emails;
•   Provide IT support to all users and update all systems requirements;
•   Assist Trainers in arranging/ using IT / Computer equipment for the training;
•   Assist in development and rolling out new software for departments;
•   Ensure installation and updating of firewalls and antivirus on systems;
•   Manage and update the MIS of Redr South Sudan;
•   Provide technical support to the Communications and Marketing officer in website development,  social networking and other new media;
•   Any other duties as requested

Person Specification

Essential
•   Graduate in Computer Science / Information Technology
•   2 years practical experience including experience of radio systems
•   Well conversant with internet environments running TCP/IP on wired and wireless networks
•   Installation & troubleshooting of hardware and software
•   Working knowledge of Windows XP, Windows Server 2003,Office 2003/2007
•   Must have good interpersonal communication skills including written and spoken English.
•   Strong inter-personal skills.
•   Commitment to the values and work of RedR
•   Whilst we welcome all applications we particularly encourage female applicants for diversity reasons

Desirable
•   Experience running IT systems in diverse and remote locations
•   Flexible and team oriented approach to work

How to apply  
To apply please visit the Redr uk website at:
http://www.redr.org.uk/en/About us/jobs/How to apply.cfm and download the Redr Application form
Fill in the form and submit it along with a copy of your curriculum vitae (CV) via e-mail to HR.southsudan@redr.org.uk on or before the closing date - October 21, 2012.  Please indicate the position applied for in the subject line of the e-mail
Please note
This position is opened for south Sudanese nationals only and women are strongly encouraged to apply.