IT Services Administrator
Reporting to the ICT
Infrastructure Manager, the jobholder will play a key role in ensuring
the business is running on a stable technology platform.
The jobholder will be
responsible for day to day administration and support of the
desktops/laptops, network, operating systems, databases, internet,
intranet, messaging, business applications and other ICT tools that
enable business to run.
Job Responsibilities
- Resolve reported desktops/laptops, network (data and voice) and printing problems within the business operations
- Resolve operating system, database, messaging, custom applications and Internet technical problems on the server platforms that serve the business
- Ensure that all the Group ICT standards and policies (including security) with regard to usage and control of ICT assets are complied with by all users in the business
- Coordinate a centralized help desk support for local user inquiries that will dock in to the Group ICT service desk support environment
- Work with the Information Security Officer and Country Management to ensure full awareness and adherence to ICT security controls as prescribed by the information security policy
Qualifications and Skills
- University degree in Information Systems - Computer Science or Business Administration
- At least 3 years’ experience in ICT infrastructure management within a recognised enterprise running on a multiplatform environment (Unix, NT/2000, Web, e-commerce), telecommunication, and network platforms
- Certification from a relevant professional body on ICT systems
- Excellent interpersonal, communication, problem solving and documentation skills.
- Ability to work under pressure and deliver within set deadlines.
- Team player
UAP is an equal
opportunity employer and offers successful candidates an attractive
remuneration package, professional working environment and excellent
career prospects.
Interested candidates who
meet the above requirements are requested to send a copy of their
Curriculum Vitae, copies of academic and professional certificates
covering letter and names and contacts of 3 referees by email to:
recruitment@uap-group.com quoting the role in the header of the email.
Fluency in English, Kinyarwanda and French will be an added advantage to all positions.
Applications should be
sent on or before 19th October 2012 to be addressed to the Group Human
Resources Manager, UAP Holdings Limited.
IT Services Administrator
Reviewed by Unknown
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4:27:00 AM
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