GTRN - Business Analyst

PURPOSE OF POSITION:

The Global Technical Resource Network is a global register of Subject Matter Experts (both World Vision and external) whose expertise is pooled in one roster for NO programmes and WV Emergency Responses to access and track engagements. This concentrates the combined skill and experience where it is needed the most - with our communities and beneficiaries. As a result, global standards for responses and programming impact become achievable, sustainable and field-driven. The team has been tasked with facilitating the partnership wide change process towards full adoption of GTRN.
The GTRN Team will enable and support WV offices globally to activate processes to achieve implementation. The GTRN Business Analyst role will support the workflow and ensure system's functionality meets the business process requirements and stakeholder expectations. The GTRN Business Analyst will support system and process modifications for the Global Technical Resource Network (GTRN). GTRN undergoes continuous improvement. The business analyst will be responsible for designing and facilitating the implementation of process changes in the business. The business analyst is also responsible for all activities to support the maintenance of technical standards used within GTRN for validation of SMEs. This includes working with those responsible for developing the standards and validating subject matter experts (SMEs) on an ongoing basis, including training, advising on standards improvement, etc.
Business analysis and action research will be required by the project team and implementation partners to develop, deliver, introduce and refine system and process modifications for continuous improvement.


KEY RESPONSIBILITIES:

Oversee all aspects of "supply" of SMEs into GTRN to ensure quality, including - i) support Global and Regional sector leads in development and maintenance of standards and competencies (including both Integrated Programming and Emergency Response) and ii) guiding stakeholders in SOs, ROs and NOs in processes leading to SMEs being able to effectively utilize GTRN.
Ongoing design and improvement of all aspects of the GTRN system and process


KNOWLEDGE, SKILLS & ABILITIES:

REQUIRED:
• Broad and deep experience in the use of IT within business context.
• Demonstrates wide knowledge and ability in business process development, strategic development and information technology.
• Demonstrates knowledge of industry standards in modelling and systems analysis to drive quality and consistency into work products. Transforms functional requirements into analysis models that can be used by applications designers and developers
• Experience should include significant strategic planning, budgeting, analysis, forecasting, modelling work and project management gained through operational positions.
• Effectively communicates technical concepts and work products orally and in writing.
• Uses clear, logical and detailed approach appropriate to the audience.
• Significant experience in a consulting role where assessments and recommendations have been made regarding strategies and/or business processes.
• Strong analytical and technological skills and experience in delivering global process improvement and IT solutions
• Strong understanding of principles of knowledge management and how they can be applied in the WV context
  PREFERRED:
• Degree or equivalent in Business Development Human Resources or other relevant field
• The ability to speak understand and write fluently in English. Communicates persuasively and with high impact both verbally and in writing
• Self-motivated, able to work independently and virtually (team members are geographically separate) including flexible work hours to accommodate virtual meetings across time zones.

GTRN - Business Analyst