Responsible for: 3 Youth Development Officers, 1 Communications Officer and 1 Youth Society Intern
Location: Morogoro, Tanzania - with frequent countrywide travel (Raleigh’s office is currently located in Morogoro but there is a strong chance the role will move to Mbeya by the end of the year)
Contract: 1 year, with the opportunity of extension to permanent depending on performance
Today more people than ever before are working together to create sustainable change around the world. Despite this, there is much more work to be done.
Raleigh International connects communities wanting to improve their lives and their environment with passionate people from around the world who want to take positive action. We believe that when local communities and young people work side by side to create positive change, it empowers them. And it’s the energy and motivation of empowered people that creates lasting change
Raleigh International is a sustainable development charity. We focus on working for and with youth to inspire and make positive change in three areas: providing access to safe water and sanitation, protecting vulnerable environments and building livelihoods.
Our way of working to achieve impact in all of these areas is by engaging young volunteers from around the world through two delivery programmes: Raleigh Expedition and International Citizen
Service (ICS), a UK government-funded development programme that brings together young people from all backgrounds to fight poverty around the world.
We operate in partnership with communities, non-governmental organisations (NGOs) and governments in Malaysian Borneo, Costa Rica, Nicaragua, Nepal and Tanzania. Since our foundation as a charity in 1984, Raleigh volunteers have become a global community of more than 40,000 people committed to building a sustainable future.
Overall Purpose of the Job
The focus of the role is to continually increase the profile of Raleigh Tanzania to ensure that young people and related stakeholders (youth organisations, universities, parents etc.) are attracted and recruited to our programmes. It follows that the post-holder and their team will be results orientated and targets-focused whilst effectively balancing operational excellence and volunteer experience considerations. They will lead on the formulation of an annual recruitment, marketing and communications plan, specifically to ensure the delivery of objectives associated with Raleigh’s 2017-2020 strategy, achieve agreed volunteer recruitment targets and enhance the reputation of Raleigh Tanzania.
The key responsibility of the role is to lead the Youth Development Team (YDT). This team includes 3 Youth Development Officers, 1 Communications Officer, 1 Society Officer and 1 Youth Engagement Officer. As Youth Development Team Manager you will support the team to recruit, select, train and support more than 500 young volunteers per year to take part in Raleigh’s programmes. You will be required to write and implement a robust long-term strategy for Raleigh’s youth engagement programme for the next 4 years – this will include recruitment & marketing, alumni engagement, and implementation of new projects including ‘Youth for Green Growth’.
Raleigh believes that young people have potential and can be active players in development at a community level and at regional or national levels also. But this potential needs to be harnessed and guided, and young people need to be given training and opportunities to enhance their development. Raleigh wishes to become one of the ‘go to’ agencies for young people and development in Tanzania – this role will be fundamental to that success. Since 2013, Raleigh has carried out work with over 1500 young people in Tanzania in our two main programmes (ICS and Expedition). Not only do we want to maintain the excellent work done so far, we want to grow and expand our work.
Principal Accountabilities and Responsibilities:
Develop, review and implement the volunteer recruitment strategy within Raleigh Tanzania to ensure demand exceeds availability of roles
Meet the organisation’s targets for volunteer numbers and ensure contingency if targets are not going to be met
Ensure that Raleigh offers an efficient and clear volunteer journey by closely managing and monitoring a candidate database
Ensuring excellent customer service throughout the end to end journey for volunteers including appropriate assessment methods, database management and volunteer feedback
Manage the YDT calendar to ensure selection events have adequate capacity and fits within the recruitment schedule
Support delivery of training events including assessment days and development weekends.
Sharing best practice, ideas, learning and successes within the team and organisation-wide to maximise the effectiveness of recruitment activities.
Define target audiences and gather insights about their motivations, interests, media consumption, hopes and fears
Lead the development of a marketing and engagement strategy
Create annual marketing and recruitment plans for each audience to encompass both onand off-line activity as well as recruitment events
Implement and monitor the effectiveness of the marketing plans to ensure appropriate allocation of financial and people resource
Identify referral partners that can help Raleigh meet its widening participation agenda such as disability, social mobility and ethnic minority charities
Build Raleigh’s engagement with youth networks across Tanzania through face-to-face meetings with key Raleigh advocates within those networks
Deliver Raleigh open events and presentations to young people and their referral partners
Drafting and delivering a communications strategy
Direct the Communications Officer to plan and implement alumni communications activity including social media campaigns, newsletters, bi-monthly ‘Connections’ magazine
Identifying and training alumni spokespersons and sourcing speaker opportunities
Championing the brand story and building the capabilities and confidence of Raleigh staff to tell it consistently
Website – support Communications Officer to maintain and update the Raleigh Tanzania website (including relevant recruitment channels)
Staff and Financial Management
· Responsible for line managing, supporting and developing the Youth Development Team including:
o 3 Youth Development Officers recruitment officers to run recruitment events, selection days & training weekends to support volunteers onto the programme
o A Communications Officer to build the profile of Raleigh Tanzania in key areas
o A Society Officer to support the Tanzania Youth Society and engage alumni
· Conduct workplace induction for new staff and managers as required
· Managing Youth Development Team budget
· Maintain sound databases relating to all YDT activities and alumni membership
Project Management of ‘Youth for Green Growth’ (Y4GG)
· Ensure delivery of the Youth for Green Growth Project, focused in following three objectives:
a) Increase skills and confidence of youth volunteers on leadership and environmental sustainability
b) Increase participation of youth in the green growth agenda, inspiring community action at local, regional and national levels and advocating for sustainable development.
c) Improve ability of youth to contribute to decision making on sustainable development and play a role in influencing the green growth agenda
· Oversee or carry out with other staff the activities of the Y4GG project, which include:
a) Deliver leadership trainings for youth volunteers through a combination of workshop sessions and experiential learning in rural communities.
b) Support youth volunteers to implement community action plans (Action at home) at local, regional and national level.
c) A national level awareness-raising campaign on the role of youth in green growth implemented, reaching out to at least 10,000 youth
d) Two events on green growth, demanding incorporation of the approach in the development agenda and implementation of SDGs
· Oversee the development of a strategic plan and an organisational structure for the Tanzania Youth Society
· Attend regular organisational meetings and contribute to the overall smooth operation of Raleigh in country.
· Support senior staff to monitor and report on the implementation of agreed plans
· Collect information as requested by Line Manager
· Report on agreed KPIs for Head Office each quarter
· Take part in other Raleigh activities as requested
· Positively contribute to programme strategy
· Contribute to regular review and revision of budgets and financial reports
· Maintain confidentiality over personal information relating to Raleigh volunteers
· Sharing best practice, ideas, learnings and successes within the team and organisation wide to maximise the effectiveness of marketing activities
Personal Specification - Key Personal Competencies
Have experience of developing teams – including performance management & appraisals
Experience of working with and developing junior staff
Experience of meeting financial targets and managing budgets
Be an enthusiastic and energetic role model who possesses a ‘can do’ attitude
Have a hands on approach and be a consistent team player
Have well developed influencing, interpersonal, communication and networking skills with people and organisations from different social and cultural backgrounds
Be resilient and able to work well under pressure, prioritise a heavy workload and work both reactively and pro-actively
Experience of delivering high calibre customer service
Excellent written and verbal communication skills including presentation skills to a variety of audiences
Ability to work autonomously and take on responsibility without close supervision
Have a strategic outlook with the ability to work collaboratively and drive change where necessary
Understanding, commitment and passion for Raleigh’s work
Have excellent planning, processing, organisational and time management skills
Track record in management reporting and analysing data to identify and monitor trends
Experience of using and contributing to design of databases, to underpin recruitment processes
Evidence of mapping out customer journeys
Well-developed project management skills involving a number of departments
Strong IT Skills (database, Microsoft office suite)
Completed a full Raleigh (or similar organisation’s) volunteer programme in a leadership position
Knowledge, experience and understanding of the youth sector and issues affecting young people
Experience of motivating and managing volunteers
Experience of youth and adult development training
Hold a clean driving licence, as there may be a requirement to use a Raleigh vehicle for external training management
Fluent in English and Swahili
Read carefully and follow the following instructions: Send your CV and cover letter firstname.lastname@example.org by April 20th at 5:00 p.m. Send an email with your CV and a cover letter. Your CV should be no longer than two pages. Your cover letter should be no longer than two pages, preferably one page. Your cover letter should state why you want the job and how you meet the requirements shown in the Person Specification. Do not send any other documents (evidence, certificates etc.) at this time. Your email should have the following title. Application, YD Manager + your name and surname.
Please, do not apply if you don´t meet the requirements. Only shortlisted candidates will be
contacted for an interview.
Interviews will be held in Morogoro on April 28th 2016.