BRANCH MANAGER - First National Bank Tanzania

With FNB, you can be part of a company that offers you a career, not just a job. With a wide range of
employment options and business areas to choose from, you are bound to find a perfect fit.

We share ACCOUNTABILITY with our employees and provide you with the best possible opportunities to
learn and grow.
We are breaking new ground with our innovative thinking and challenging our employees to-think
differently and develop into the thought leaders of the future. The foundation of our success is in our
entrepreneurial culture and the belief that our people are our single most important resource.

If you share our values of being helpful, effective, ethical, innovative, accountable and you have one
simple goal: to improve the lives of customers through simple, effective solutions that meet their needs,
contact us today and join a winning team.

REPORTS TO AND LIAISES WITH
Head Distribution Channels

PURPOSE OFTHE POSITION
To direct and manage the Branch's resources, in line with the Bank's short and long term plan, policies and values with a view of generating the highest return on capital employed, promoting customer loyalty by providing a superior customer experience and identifying and promoting new business, in order to ensure future growth without incurring unmanageable risks, Adheres to FNB
Branch Banking Values.
Essential

Graduate caliber or Professional Banking Certificate,
Advanced Diploma / Degree,
Retail Branch(General Banking experience, minimum 3 years.

Preferred
Experience in the departments of; loans; back office, customer service,
Knowledge of aperta will be an advantage.

Personal Attributes
Manages the achievement of performance objectives in the service branch,
Staff development- Establishes a culture of learning and development,
Develops and implements a sales and service tactical plan to meet targets,
Business acumen,
Applies analytical thinking during the problem solving and decision-making,
Drives a passion for service excellence in the branch, Participative decision-making,
Sales orientation in the branch - drives sales initiatives in the branch.

Key Result Areas
Ensure the branch is managed within the approved budget,
Ensure Branch profitability,
Understand the needs and .expectations of customer base,
Develop and implement a comprehensive sales and service plan to deliver on customer needs/ expectations and targets,
Branch management (budget, performance),
Recruit, develop and manage the best available talent and others.

APPLICATION INSTRUCTIONS:

Send your CV to: First National Bank Tanzania, FNB House, Ohlo Street
P.O Box, 72290, Dar es Salaam, Tanzania,

Only shortlisted candidates will be contacted.

Deadline: 03 Dec 2014