General Responsibilities:
To act as a laison between the our global service centre (GSC) collection team and the local customer by being the physical contact ensuring all collections are timely and to also act as back-up to the cashier at the counter
Specific Responsibilities:
• Meet with customers and co-ordinate the addressing of queries through GSC
• Handle all customer queries and co-ordinate with GSC in addressing all the arising issues.
• Ensure to offer local support to the GSC and ensure timely collection of assigned outstanding accounts.
• Accurate Master data update and management for all accounts
• Back-up finance front office credit check/receipting/drop-off
• Review reports and offer guidance on performance of the management of the assigned accounts by the GSC team
• Ensure effective handling of tasks between the GSC ‘s so that account reconciliations are timely and correct.
Key Performance Indicators:
• Credit Outstanding for the assigned customers is as per the target.
• Percentage overdue amount for assigned accounts is maintained as per target.
• Timely collection and clearance of open items in the assigned outstanding debtor accounts.
Who we are looking for:
We are always on the lookout for talented and ambitious individuals who can contribute to the success of our company.
Key Skills required for the role;
Educational qualifications;
First degree in Finance & Accounting or equivalent
Technical skills:
• SAP navigation skills
• Outlook navigation skills
• MS basic skills
Soft skills:
• Attention to detail
• Excellent understanding of Accounting procedures
• Leadership and management Skills
To act as a laison between the our global service centre (GSC) collection team and the local customer by being the physical contact ensuring all collections are timely and to also act as back-up to the cashier at the counter
Specific Responsibilities:
• Meet with customers and co-ordinate the addressing of queries through GSC
• Handle all customer queries and co-ordinate with GSC in addressing all the arising issues.
• Ensure to offer local support to the GSC and ensure timely collection of assigned outstanding accounts.
• Accurate Master data update and management for all accounts
• Back-up finance front office credit check/receipting/drop-off
• Review reports and offer guidance on performance of the management of the assigned accounts by the GSC team
• Ensure effective handling of tasks between the GSC ‘s so that account reconciliations are timely and correct.
Key Performance Indicators:
• Credit Outstanding for the assigned customers is as per the target.
• Percentage overdue amount for assigned accounts is maintained as per target.
• Timely collection and clearance of open items in the assigned outstanding debtor accounts.
Who we are looking for:
We are always on the lookout for talented and ambitious individuals who can contribute to the success of our company.
Key Skills required for the role;
Educational qualifications;
First degree in Finance & Accounting or equivalent
Technical skills:
• SAP navigation skills
• Outlook navigation skills
• MS basic skills
Soft skills:
• Attention to detail
• Excellent understanding of Accounting procedures
• Leadership and management Skills
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Finance Customer Relationship executive
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4:31:00 AM
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