Position: Administrative Assistant (Proctor)
Application Deadline: 15th November,2013
Location: Dar es Salaam, Tanzania
Number of Positions: 1
Overview
Hatua Technologies Limited (www.hatua.co.tz) is the Information Technology Training and Consultancy Company in Tanzania. The company offers training for various IT professional courses from Cisco, Microsoft, oracle, etc.
Hatua plan to offer online exams through the world’s largest networks (Pearson VUE & Prometric) of test centers, providing testing services for information technology, academic, government and professional clients.
The Company’s innovative technology offers the highest levels of security and program control, while its commitment to service provides clients and individual test takers with an unmatched testing experience.
Hatua is an Equal Opportunity and Affirmative Action Employer. All qualified applicants, including minorities, women and people with disabilities are encouraged to apply.
Responsibilities
The Administrative Assistant (Proctor) is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly way.
- Acts as receptionist or first-line liaison to internal and external contacts.
- Schedules and maintains calendar of appointments, meetings and coordinates special events.
- Prepares documents, meeting materials and correspondence, and takes minutes
- Understands and complies with all online exam vendor’s testing procedures.
- Checks in examinees, verifies identification, and explains the exam process.
- Monitors examinees while testing.
- Maintains a secure testing environment.
- Communicates with internal departments to investigate and fix technical issues.
- Strictly adheres to company policies using careful judgment.
- Other duties as assigned
Qualifications
- Minimum of 1 year customer service experience required.
- Strong communication skills are a must. (English & Swahili Languages)
- Must be flexible in work hours and days
- Must be comfortable in a quiet testing environment.
- Must be non-Cisco and non-Microsoft Certified
- Intermediate to Advanced experience in Microsoft Office
(Word, Excel and Outlook) and internet usage
- Secondary education. Higher/College education certificate or diploma will be an added advantage.
How to apply
Send CV to careers@hatua.co.tz
Administrative Assistant (Proctor)
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