We are happy to inform you that we invite applications from suitable candidates for the listed vacancies below. Take note that these vacancies are not for internal staff but rather we would wish to receive applications from outside PPF Staff.
We aim to make a real difference by providing quality pensions and allied benefits and other social security services to members through utilization of dedicated human capital and modern technology with high degree of accuracy and promptness.
PPF TELEPHONE OPERATOR/RECEPTIONIST GRADE III(01 POST) – FGS 02
Duties and Responsibilities i) To receive all guests and direct them to the appropriate office. ii) To ensure that all guests are received in a good manner; iii) Receives all incoming calls, forwards calls to appropriate person, ensures that callers reach appropriate staff; iv) Make and record all outside calls on behalf of Fund staff; v) To keep detailed and updated records of calls made through the switchboard; vi) To ensure that telephone bills correspond to switchboard usage; vii) To ensure that private calls are paid for; viii) To report to the supervisor on defects of telephone and to ensure security of the switchboard; ix) To carry out any other lawful work related duties as assigned by supervisor.
Qualifications The ideal candidate should have Advanced Certificate of Secondary Education with good passes in English and Kiswahili and who have certificate in Telephone Operations/Basic Customer Care with at least three years post qualification experience and must be computer literate.
If you believe you meet the requirement submit your application and a detailed CV including copies of academic certificates, three work related referees, day time telephone numbers and email address before 20th February, 2013. Apply to:-
Director of Human Capital Management and Administration PPF Pensions Fund
PPF TELEPHONE OPERATOR/RECEPTIONIST GRADE III(01 POST)
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