Operations Officer - Nairobi

The Purpose of this job is:

To maintain operational excellence for the branch to support high standards of service delivery

To maintain prudent Cash Management in the branch to ensure that there is adequate but not excessive cash holding to firstly smooth delivery of service to customers; secondly minimise risks of loss and opportunity for revenues

Minimise losses through diligent monitoring and management of areas that pose inherent operational risks

Maintain a healthy business environment through strict compliance with Money Laundering Prevention guidelines

Task & Responsibilities

* Responsible for all operational activities in Cash, Clearing, Transfers and FX.
* Ensures that all the cash shortage/excess is immediately reported to the Retail Manager and investigations done as quickly as possible
* Managing staffing levels at the counter (Tellers) and other back-office desks
* Reconciling of all Sundry and Suspense accounts.
* Managing the Safe Deposit Lockers
* Managing security Inventory and stationery.
* Responsible for all transfers entries.
* Responsible for Inward clearing
* Responsible for Standing Instructions.
* Handling of Telephone Queries
* Maintain the security and confidentiality of bank and customer information.
* Daily checking of all the transfer vouchers and ensuring that the same are properly stitched
* Accountable to comply with the bank policy, procedures including fraud prevention internally and externally as contained in the Kenya Bankers Association Security Manual
* Manage cash holding and liaising with the Retail Manager to meet branch targets reflecting risk and non productive assets reduction in order to ensure that there is enough cash/change in the branch and any excess cash should be transferred to the Head Office for outward transmission to CBK
* Ensure that all entries are verified in the system at close of day and bring to the attention of Retail Manager any outstanding entries and arrange for insurance cover for excess over limit
* Ensure all blank forms are reconciled on a daily basis including customer cheque books held, bank drafts, Fixed deposit receipts
* Other office duties assigned by the Retail Manager
* Support business development through generation of sales leads and escalation to the Retail Manager

Job Specifications (Qualifications and training)

Qualifications & Experience

* University degree
* Professional Qualifications
* At least Diploma in AKIB (preferred)
* Minimum 4 years banking experience

Skills & Training:

* Cash Management skills
* Well-versed with operational and account maintenance KYC/AML compliance requirements
* Excellent Communication and interpersonal skills
* Customer Service skills
* Analytical and problem-solving skills
* Proven planning, co-ordination and time management skills
* Well-versed with bank processes and products
* Well groomed and outgoing
* Good working relations with colleagues

If you believe you are the right candidate for the above position and can clearly demonstrate your ability to meet the above criteria, submit your application with a detailed CV, to HR.Dept@abcthebank.com on or before 4th November 2011.
Operations Officer - Nairobi Operations Officer - Nairobi Reviewed by Unknown on 2:43:00 AM Rating: 5

No comments:

JOBS CATEGORY

Tanzania Kenya NGO JOBS Uganda Best Jobs Consultancy Rwanda ICT JOBS Administrative United Nations Sudan Best Jobs Finance Health - Medical Engineering Ethiopia Education Agricultural Lecturer Human Resources Somalia Media Congo - Kinshasa Legal Jobs Bank Jobs Monitoring and Evaluation Mining World Vision Burundi Procurement African Barrick Gold Accountant Zambia Sales and Marketing US EMBASSY East African Community Mozambique Telecoms Research CARE International Save The Children Plan International Arusha Malawi South Sudan Oxfam Scholarships African Development Bank Finance and Administration SafariCom Aviation The Commonwealth American Embassy Sales Zanzibar Environmental Catholic Relief Services Dar es salaam USAID Operations FHI 360 UNDP Security World Bank Economist TradeMark East Africa Unicef Hospitality Managers International Rescue Committee (IRC) Restless Development Accounting Civil Engineers AMREF Morogoro Utumishi AfDB African Development Bank COOPI - Cooperazione Internazionale Driver - Logistics Path International Mwanza African Union Tigo Jobs Marketing Mbeya Teaching Au African Union PSI Population Services International Pwc PricewaterhouseCoopers East African Breweries North Mara Gold Mine ACTED Djibouti Malaria Consortium Bulyanhulu Gold Mine DFID Driver Buzwagi Gold Mine Jhpiego COMESA FINCA JOBS International Jobs Adeso Danish Refugee Council Kilimanjaro Nairobi Coca-Cola Handicap International Pact International Rio Tinto Solidarités International Tender EGPAF Elizabeth Glaser Pediatric AIDS Foundation Logistics Serengeti Breweries Ltd Nation Media Group Africare Norwegian Refugee Council Samaritan's Purse Chemonics International COUNTRY DIRECTOR ICAP of Columbia University InterShips Precision Air RwandAir Marie Stopes International (MSI) Serengeti Breweries Volunteer Climate Change IGAD Tetra Tech ARD Agriculture Jobs Dodoma Iringa One Acre Fund Project Management Clinton Health Access Initiative (CHAI Technoserve Twaweza East Africa ActionAid Lutheran World Federation SADC Secretariat Tanga Vso International ACDI/VOCA Halmashauri Agha Khan Kenya Commercial Bank World Agroforestry Centre Deloitte East Africa International Organization for Migration (IOM) COMESA Secretariat: Software Engineering Safety and Security Shinyanga Jobs Tanzania Breweries Pathfinder International World Health Organization KPMG TANROADS Tanzania Electric Supply Company British Council Futures Group KCB BANK UN-Habitat WFP World Food Programme Barclays GEITA GOLD MINING TANESCO Electrical Engineer Food and Agriculture Organization GOAL Mombasa Tabora WWF World Wide Fund for Nature Microsoft Tanzania Ports Authority East African Development Bank Family Health International (FHI) IBM EAST AFRICA IntraHealth International Mercy Corps SERIKALINI - GOVERNMENT OF TANZANIA AccessBank Community Development Jobs Data Base Management Google Africa ICAP - TZ KEMRI/CDC Program WaterAid Tanzania Auditor SNV International Stanbic Bank Amnesty Horn Relief Kampala Management Systems International (MSI) Standard Chartered Bank VETA Christian Aid DIAMOND TRUST BANK Helen Keller International Help Age Mtwara Uganda Telecom Airtel Africa Equity Bank Internships Marie Stopes TCRA Web Development B B C WORLD SERVICE Human Rights Kigali Makerere University Nile Basin Initiative Kenyatta University Kigoma Mzumbe University NSSF National Social Security Fund Nile Breweries Limited Tulawaka Gold Mine University of Nairobi kenya Airways Bank of Tanzania Graduates MTN Muhimbili National Hospital Nepad Partners in Health Room to Read SUMATRA UNWOMEN African Wildlife foundation (AWF) KEMRI Kagera Librarian MENTOR Initiative Trainee USAILI - INTERVIEW Uiversity of Nairobi WaterAid International icipe Project CAFOD - Catholic Agency for Overseas Development Egerton University EngenderHealth Goal Ireland Kenyan Banks Lake Victoria Basin Commission Peace Corps TANAPA TASAF Tanzania Social Action Fund Zanzibar University ACB AKIBA COMMERCIAL BANK AGRA Alliance for a Green Revolution in Africa Advans Bank Ethiopian Airlines Freedom House IITA International Institute of Tropical Agriculture Legal Moshi NMB BANK Resolute Tanzania Singida Uganda Uganda National Roads Authority University of Dar es salaam University of Dodoma British High Commission ChildFund EWURA FilmAid International NECTA TPDC Tanzania Civil Aviation Authority (TCAA) United States International University World Concern Aga Khan Foundation CBA Commercial Bank of Africa Ecomist Ernst and Young IUCN International Union for Conservation of Nature International Medical Corps Islamic Relief Kakira Sugar Musoma National Institute for Medical Research OPEN UNIVERSITY OF TANZANIA Relief International TAA Tanzania Airports Authority Trócaire Uganda Revenue Authority VODACOM TANZANIA VSF Belgium Architects Hivos IFC International Finance Corporation Ifakara Health Institute Inoorero University International Commercial Bank Kenya Red Cross Society MADEREVA Medical Oil and Gas Pwani University College SOKOINE UNIVERSITY Tumaini University Water Engineering AWF African Wildlife Foundation Acacia Mining Accounts African Virtual University Altima Africa Ardhi University Bank of Uganda Business Development Concultancy Del Monte Kenya Embassies Kenya Airports Authority Lake Victoria South Water Services Board Mara National Bank of Commerce RECORDS MANAGEMENT JOBS RUKWA Ruvuma Search for Common Ground Songea TTCL Tanzania Telecommunications Company Limited Unilever War Child International Zinduka Afrika ACORD AKU ​Aga Khan University Africa Nazarene University Africa Rice Center (AfricaRice) Aga Khan Health Services CRDB BANK Commercial Bank of Africa Daraja Tanzania Engineers Registration Board (ERB) Fina Bank International Potato Center International Potato Center (CIP) Intrahealth Jomo Kenyatta University Kilimanjaro Christian Medical Centre Kyambogo University Lindi Jobs MCL Mwananchi Communications MUHAS-harvad Moi University NBC BANK National University of Rwanda Ngorongoro Conservation Area Authority Njombe Nuru International Nzoia sugar Company RTI International SUA SOKOINE UNIVERSITY OF AGRICULTURE THE LAW SCHOOL OF TANZANIA TRA Tanzania Revenue Authority Tanzania Postal Bank The Foundation For Civil Society Udhamini wa Masomo Western Union AIR TANZANIA Action Against Hunger (ACF) Agricultural Society of Kenya BRALIRWA Bondo University College Caritas Comoros Concern Worldwide Conservation Jobs Consolidated Bank of Kenya DHL Express Ewaso Ngiro South River Basin Development Authority Geologist Gulf African Bank INSTITUTE OF ADULT EDUCATION Jomo Kenyatta University of Agriculture and Technology Kabale University Kabale University (KAB) Kenya Ports Authority KickStart International MORUWASA Morogoro Urban Water and Sanitation Authority MSH Management Sciences for Health Mumias Sugar Company Nairobi Hospital Nkumba University Rural Electrification Agency SOKINE UNIVERSITY SONGWE STAMIGOLD Stores TACAIDS TARURA TCU Tanzania Commission for Universities Tullow Oil World Lung Foundation (WLF) ALAF Limited Aga Khan Development Network (AKDN) Aga Khan Hospital Air Malawi American Refuge Committee BENKI YA POSTA - TPB BANK BTC Belgian Technical Cooperation Bhttp://www.blogger.com/img/blank.gifank of Tanzania Bioversity International CHF International Customer Service Jobs DANGOTE DIT DAR ES SALAAM INSTITUTE OF TECHNOLOGY Danida Dar es Salaam Institute of Technology Daystar University ECOBANK ETDCO Electrical Transmission and Distribution Construction and Maintenance Company European Union IFM INSTITUTE OF FINANCE MANAGEMENT INSURANCE JOBS - BIMA ITECH Internews® Network KUITWA KAZINI Kenya Accreditation Service Kenya Polytechnic University College Kilombero Sugar Company Kisii University College Kisumu Laboratory Jobs MSD MEDICAL STORES DEPARTMENT MSF Switzerland Management Sciences for Health Manyara Maseno University Ministry of State for Planning Muteesa 1 Royal University Médecins Sans Frontières NIDA National Identification Authority Narok University College OSHA Occupational safety and Health Authority Open Society Initiative for Eastern Africa (OSIEA) PA PAC PEPSI POLICE - POLISI Petroleum EngineerS RWANDA HOUSING AUTHORITY Seychelles Songas TBC TANZANIA BROADCASTING CORPORATION TBS TANZANIA BUREAU OF STANDARDS TFDA TANZANIA FOOD AND DRUGS AUTHORITY TIB - Tanzania Investment Bank Tanzania Mortagage Refinance Company Tanzania Teachers’ Union Transmara Sugar Company Tropical Pesticides Research Institute Tumba College of Technology Twiga Cement UNESCO UNOCHA Umma University University WRP Walter Reed Project ZANTEL ao uga
Powered by Blogger.