ICT Specialist at UN Children's Fund in Tanzania

Purpose:

• Within the corporate IT guidelines, lead and manage all Information and Communication Technology (ICT) Systems, ICT Infrastructure, Corporate connectivity, Disaster Recovery and Business Continuity conforming to Information Security Policies including ICT staff capacity in the office to ensure that all UNICEF staff are capable of using ICT resources with access to the right information at the right time.

• Manage the IT/Telecommunications function of the Country Office and all sub-offices in support of UNICEF country programmes.

Qualification:

Advanced university degree in information management, with specialized training in computer science, information systems and/or Telecommunications, as below*: i. Specialized training in information system technology, information system concepts and processes, and organizational functions and general management. Postgraduate training in: information systems principles, database management systems, structured systems analysis and design; information systems project management; information system planning and policy; operating systems; client/server applications and environment. Or ii. Specialized training in telecommunications technology, management and policy with up-to-date coverage of the issues and trends. Postgraduate training in: management information systems; advanced programming; data communications and network, computer networking, telecommunications management, telecommunications policy and environment; distributed information systems; information security and control. Six to Eight years progressively responsible professional work experience in information management with increasing management-related content at national and international levels. Experience in planning and/or supporting the physical technical environment necessary for a field office to function. Fluency in English and another UN working language.

*A first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of the advanced university degree.

Key Expected Results:

Manage Country Office ICT functions. Prepare ICT workplan and budget, including implementation of the plans, ensuring:- • All ICT infrastructure components are fully supported, upgraded and managed. • All Communications systems comply with MOSS requirements. • Availability of all Business Applications ie. ProMs, Notes, Cognos etc. with a properly monitored disaster recovery and business continuity plan. • Supervise upgrading of hardware, software to commensurate With ICT staff skills as per ITD guidelines. Supervise ICT staff in Country Office. • ICT Staff skills development and training. Conceptualize, plan and coordinate ICT initiatives within the framework of the Country Office and sub- offices work plans, including:- • ICT infrastructure and Data Centers Management/Upgrade. • Connectivity and Communications Networks. • Standards and Information Security Policies. • Upgrade and Roll-out Management of Applications • ProMS/Cognos/Notes and other MI System Support. • Internet/Intranet strategy for Business Support. • Local and Global “Help Desk” Management • UN Inter-Agency ICT Initiatives on common connectivity and MOSS preparedness. Monitor and prepare analytical reports for CMT on: • Business Continuity and Progress on above. • ICT capacity in each office/section. • Opportunities for cost sharing between sub-offices and/or UN Agencies in ICT undertakings. • Availability of ICT resources (training, procurement source, consultants etc.) • Identify ICT/MIS needs that are not properly addressed within existing initiatives or by ITD standards. • Provide feedback on service delivery from ITD NYHQ. • Information Security Policies. • Strategic ICT plans that would impact business processes. Actively participate in the One UN ICT working groups. Manage ICT Help Desk Support and Service Delivery. • Establish and manage an office ICT Group • Organize ICT/MIS training for staff. • Establish and manage Global and Local ICT Help Desk. • Work with ICT members to identify areas where changes are required to ICT/Information Management policies, guidelines and standards, • Communicate recommendations through Regional Office to ITD. Local MIS System Support • Work with CMT members, to identify Information Management /ICT needs and advise on the appropriate technology and solutions. • Without duplicating, design oversight management systems to address specific Country Office needs with corresponding approval from RO. • Work with Information and Communication staff to facilitate their use of Internet/Intranet in their advocacy/communication work. Any other duties as assigned by supervisor.

Competencies:

Communicates effectively to varied audiences, including during formal public speaking.

Sets high standards for quality of work and consistently achieves project goals.

Able to work effectively in a multi-cultural environment.

Adjusts team or department’s approach to embrace changing circumstances.

Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources.

Demonstrates, applies and shares expert technical knowledge across the organization.

Translates strategic direction into plans and objectives.

Has good leadership and supervisory skills; co-ordinates group activities, ensuring that roles within the team are clear.

Sets clearly defined objectives and plans activities for self, own team or department.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation. If you want a challenging career while improving the lives of children around the world UNICEF, the leading children’s rights organization, would like to hear from you.

Visit us at www.unicef.org/about/employ to register in our new e-Recruitment system and apply to this and other vacancies, quoting E-VN-2011-001640. Applications must be received by 7 October 2011. Please note that only candidates who are under serious consideration will be contacted.

In the selection of its staff, UNICEF is committed to gender balance and diversity without distinction as to race, sex or religion, and without discrimination of persons with disabilities: well qualified candidates are strongly encouraged to apply.