Mkombozi Commercial Bank PLC established in 2009 as a fully fledged commercial bank offers wide spectrum of banking services.
The bank is now desirous of getting able and qualified individuals to fill the following posts:
The bank is now desirous of getting able and qualified individuals to fill the following posts:
Agency Banking Manager
Reporting to: Director of Operations.
Key responsibilities:
Responsible to ensure effective development, innovation and management of agency banking as an alternative channel of the business.
Developing Agency banking business.
Preparation of annual marketing plan for Agency banking and its budget.
Review and process for approval agent's selection.
Oversee Agency Banking activities as per approved budget and plan.
Monitor performance of Agencies and attending various issues concerning agency banking.
Oversee activities of the agents and agents banking officer.
Preparation of policy manuals and review where necessary.
Ensure proper training of Agents and staffs.
Submit different analytical reports as required periodically.
Set targets and ensure they are met.
Handle customer complains
Performing any other duties as may be assigned from time to time.
Outcome - Measures:
Successful support of an alternative channel model for the bank
Successful project implementation and product developments
A positive customer experience in the new channels
Viable solutions for the customers / Successful relations with internal and external parties in delivering services through alternative channels.
Other outcomes as determined by the bank
Commercially oriented, a strategic thinker, and able to discuss strategic and sensitive issues.
Prior exposure to alternative channels institutions/ direct sales operations would be an added
advantage.
A team player with ability to work harmoniously with other internal and external. parties .
Fluency in English and Swahili
Qualification & experience required:
A degree in a relevant field of banking, finance or business with strong IT skills. Minimum 3 years' experience in
agency banking, microfinance or payment systems and or creating supporting mechanics for lame projects.
Reporting to: Director of Operations.
Key responsibilities:
Responsible to ensure effective development, innovation and management of agency banking as an alternative channel of the business.
Developing Agency banking business.
Preparation of annual marketing plan for Agency banking and its budget.
Review and process for approval agent's selection.
Oversee Agency Banking activities as per approved budget and plan.
Monitor performance of Agencies and attending various issues concerning agency banking.
Oversee activities of the agents and agents banking officer.
Preparation of policy manuals and review where necessary.
Ensure proper training of Agents and staffs.
Submit different analytical reports as required periodically.
Set targets and ensure they are met.
Handle customer complains
Performing any other duties as may be assigned from time to time.
Outcome - Measures:
Successful support of an alternative channel model for the bank
Successful project implementation and product developments
A positive customer experience in the new channels
Viable solutions for the customers / Successful relations with internal and external parties in delivering services through alternative channels.
Other outcomes as determined by the bank
Commercially oriented, a strategic thinker, and able to discuss strategic and sensitive issues.
Prior exposure to alternative channels institutions/ direct sales operations would be an added
advantage.
A team player with ability to work harmoniously with other internal and external. parties .
Fluency in English and Swahili
Qualification & experience required:
A degree in a relevant field of banking, finance or business with strong IT skills. Minimum 3 years' experience in
agency banking, microfinance or payment systems and or creating supporting mechanics for lame projects.
APPLICATION INSTRUCTIONS:
Those who meet the above requirements should send their applications on together with copies of their certificates, detailed curriculum vitae and passport size photo.
Apply directly to:
Managing Director
Mkombozl Commercial Bank PLC
P.O. Box 38448
Dar es Salaam
Apply directly to:
Managing Director
Mkombozl Commercial Bank PLC
P.O. Box 38448
Dar es Salaam
Agency Banking Manager at Mkombozi Commercial Bank PLC
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