MONITORING AND EVALUATION ADVISOR
Organizational
Context:
CARE is a leading humanitarian organization
dedicated to fighting poverty and social injustice with a special emphasis on
women and girls. CARE Tanzania is part
of CARE. With the vision to seek a world of hope, tolerance, and social
justice, where poverty has been overcome and people live in dignity and
security. CARE International is a global force and a partner of
choice within a worldwide movement dedicated to ending poverty. We
are known everywhere for our unshakable commitment to the dignity of people. CARE Tanzania and partners contribute to the
empowerment of the most marginalized and vulnerable rural women and girls to
exercise their rights.
Job Summary
The Program Monitoring and Evaluation Advisor will serve two programs
namely Ardhi Yetu (our land Program), which is funded by DANIDA through CARE
Denmark and Pastoralist Program funded by Irish Aid. The overall objective of Ardhi Yetu programme initiative is to
strengthen the capacity of civil society at local and national levels to hold
lands sector duty bearers (including government and private sector) accountable
while advocating for the rights of small scale farmers and pastoralists. The
Pastoralists’ program goal is to reduce poverty and vulnerability for
pastoralist men, women and children in Tanzania.
For the right person, this is an opportunity to play a critical role
in exciting programs which will have large impact to the civil society
organizations as well as small scale farmers and pastoralists in Tanzania.
The primary function of the position of the
Monitoring and Evaluation Advisor is to ensure quality of the program
initiatives and coordinate efforts that aim at monitoring the project’s work to
determine the impacts it is making to the impact group, guided by the program
initiative’s documents (i.e. proposal, project implementation plan and
monitoring and evaluation plan), respective strategy, CARE Tanzania’s LRSP,
CARE Denmark theory of change and reporting format, DANIDA strategy and CARE
International designing, monitoring, evaluation, and impact measurement
frameworks and tools. The PQL Advisor will also be responsible for leading the
two program initiative’s efforts to build
staff and partner’s capacities in
designing, monitoring, evaluation, impact measurement, reporting and learning.
The PQL Advisor position therefore requires an extremely high level of
technical capacity and intellectual flexibility as well as sufficient
interpersonal skills to effectively manage the overlapping demands of this dual
role.
Based in Dar es Salaam, Tanzania, the
M&E Advisor will administratively report to the PQL Director and
technically work with the Ardhi Yetu Program Coordinator and Pastoralist
Program Coordinator.
Key Responsibilities
and Tasks
Job Responsibility #1: Supporting the program initiative’s
monitoring, evaluation, impact measurement, and reporting system
|
40% of
time
|
·
Participating and
coordinating testing and adapting, in collaboration with other program team of
staff and partners, the program’s theory of change;
·
Developing or
reviewing, in collaboration with program initiative’s team of staff and
partners, the program initiative’s monitoring and evaluation plan;
·
Taking lead in the
program initiative’s monitoring and evaluation events such as baselines,
mid-term reviews, final evaluation and specific studies involving the project;
·
Acquiring and
understanding monitoring, evaluation and impact measurement policies, standards
and tools of donors, CARE Tanzania, and CARE International so as to use them in
his/her work;
·
Preparing monitoring
reports as well as assisting his/her supervisor in preparing project’s
quarterly, semi-annual, and annual reports and keeping them for reflective
purposes;
·
Being conversant
with CARE’s Program Quality Assessment Tool (PQAT), CARE Denmark reporting
format, Resource Allocation Model (RAM) and participating in the program
quality assessment events involving the program initiative;
·
Preparing and/or facilitating the preparation of the program initiative review and evaluation reports;
·
Facilitating the engagement of program
initiative reviewers and evaluators,
including writing their Terms of Reference (TORs) and providing them with the
logistical support they need as carry out their contracted duties.
·
Supporting partners
in developing monitoring and evaluation systems
·
With the grant
manager, support the monitoring of partners (CSOs) utilization of core and
project funding
·
Examine quarterly
reports from the partners their progress towards agreed benchmarks or
deliverables
·
Visit CSOs periodically
to assess progress and support M&E efforts of CSOs to ensure inter alia
they present high quality,
evidence-based reports
·
Support partners’
Project Managers in project review, monitoring etc.
Job Responsibility #2: Supporting program initiative information
and knowledge system 25% of time
·
Developing or reviewing, in collaboration
with the program initiative team of staff and partners, the program initiative’s learning plan;
·
Developing and maintaining the program
initiative’s database and updating it accordingly;
·
Leading the program
initiative’s efforts to analyze and
reflect on the data and information to determine the impacts it is
making to the strategic partners (CSOs) and for improved program initiative
performance;
·
Leading the program initiative’s efforts
to document challenges/obstacles and the lessons it is learning, including
their application for improved program initiative and organizational
performance;
·
Packaging and disseminating quality
program initiative information to different audiences and for different
purposes.
·
Extract key lessons from CSO M&E
systems that may be of use in CARE’s partnering with other CSOs and in CARE’s
own M&E.
Job Responsibility #3: Supporting effective engagement of the
program initiative team of staff and partner in the monitoring and evaluation
activities 25% of time
·
Designing and facilitating
accountability mechanisms to monitor our program quality and impact with
those we work with.
·
Conducting or
facilitating program initiative’s training needs assessment as well as
designing, in collaboration with other stakeholders, capacity building plans;
·
Conducting or
facilitating capacity building events for the program initiative team of
staff and partners in accordance with the capacity building plans;
·
Assisting the
program initiative team of staff and partners to track progress towards the
program initiative indicators and in developing and/or adapting monitoring
tools such as questionnaires, recording forms, Most Significant Changes
(MSC), checklists and interview guides based on the monitoring and evaluation
plan;
·
Assisting and
advising program initiative team of staff and partners in producing quality
activity implementation reports.
Job Responsibility #4: Development and promotion of effective
behaviour change 25% of time
·
Conduct team formative analysis understanding
the dynamics of small scale farmers and pastoralists to identify possible
behaviors that could be encouraged ;
·
Defining communication and behavior change
objective, developing framework to link how CSOs initiatives will contribute
to the programs objectives.
·
Develop tools to monitor effectiveness of
strategy and revise it periodically.
·
Facilitating community reviews of
behaviors and planning for change using RBA.
Job Responsibility #4: Foster and maintain system of reflection
and learning on Civil society strengthening and land rights across the
program
10% of time
·
Providing inputs into program strategic
planning, always ensuring that the program initiative advances the CARE
Tanzania’s LRSP and contributes to the CARE Denmark theory of change as well as country and international
development goals;
·
Contributing to the development of
generation of new program initiative ideas and preparation of concept notes
as a way of ensuring that the positive change achieved through the program
initiative will continue after its end;
·
Representing the program initiative in
monitoring, evaluation and learning activities conducted within the Country
Office.
·
Practice a behaviour that is consistent with
CARE’s core values and promotion of gender and diversity goals.
·
Plays a leadership role in identifying and
implementing initiatives that enhance CARE’s commitment to gender and
diversity.
·
Implement and ensure staff safety and security
procedures are followed and provide guidance to staff as required.
·
When applicable, participate in emergency
response and recovery efforts in the event of an emergency in his/her program
area
|
Competencies
·
Excellence: Sets high standards of performance for self and/or others;
successfully completes assignments; sets standards of excellence rather than
having standards imposed; ensures interactions and transactions are ethical and
convey integrity.
·
Respect: Behaves in a manner that reflects a true belief in and appreciation
for the dignity and potential of all human beings. Gaining other people’s
confidence and setting an environment of trust and openness.
·
Diversity: Promotes, values and respects each individual’s unique qualities,
background, race, culture, age, gender, disability, values, lifestyle,
perspectives or interests; creates and maintains a work environment that
promotes diversity.
·
Communicating with Impact: Diplomatically, logically and clearly
conveying information and ideas through a variety of media to individuals or
groups in a manner that engages the recipient / audience and helps them
understand and retain their message.
·
Managing Performance: Establishes a culture which encourages CARE
Tanzania employees and their units to take responsibility for achievement of
high-level organizational performance by constant improvement in business
processes, skills, behaviors and contributions; working with managers to set
‘smart’ objectives consisting of clear milestones; Identify development needs;
Providing constructive and continuous feedback by managers.
·
Facilitating Change: Supports and manages the change process at
CARE-Tanzania by developing a culture affirmative of change; encouraging others
to seek and act upon opportunities for different and innovative approaches to
addressing problems and opportunities; critically analyzing evolving and fluid
situations; facilitating the implementation and acceptance of change within the
workplace; actively engaging with resistance to change.
·
Strengthening Partnership: Identifying and utilizing opportunities
within and outside of CARE Tanzania to develop effective strategic
relationships between one’s area and other areas/departments/units or external
organizations to achieve CARE’s objectives.
·
Adaptability: Effectively manages changing environments in
the organization; maintains effectiveness when dealing with multiple and
conflicting priorities across different cultural settings or during emergency
and crisis situations.
·
Information
Collection and Monitoring: Sets up ongoing procedures to collect, review, and synthesize
information needed to manage a function, or the work within a function.
·
Planning and Organizing: Establishes courses of action for self and
others to ensure that work is completed efficiently and effectively in
accordance with CARE’s core values.
·
Building Commitment: Uses appropriate interpersonal styles and
techniques to gain acceptance of ideas or plans; modifies one’s own behavior to
accommodate tasks, situations, and individuals involved.
·
Contribute to Team Success: Actively participates as a member of a team
or work unit to move the team/unit toward the completion of shared goals
·
Initiating Action: Takes prompt action to accomplish objectives;
takes decisive action to achieve goals in times of uncertainty or in fluid
contexts; is proactive
Qualifications
(Know-How)
Education/Training
Required
·
Bachelor’s degree
in Social Sciences, Development studies, statistics and other field relevant to
Ardhi Yetu Program and pastoralist areas of focus
·
Extensive capacity
building knowledge especially with adult learning methodology
Desired:
·
An Advanced degree in Community Development/ Sociology or related field;
Experience
Required
·
A minimum of 5
years of field experience with community participatory surveys;
·
Skills and
knowledge and strategies in livelihoods programming;
·
Understanding of
land rights in Tanzania, policy analysis and advocacy
·
Understanding of
pastoralism dynamics and pastoralist livelihood
Desired
·
Knowledge on
relevant national and international policies
·
Experience
working in international NGO is desired;
·
Knowledge on
community development, project planning and management, administration.
·
Experience
working with local communities and authorities
Technical Skills
Required:
·
Solid
experience and understanding of monitoring and evaluation principles;
·
Strong
capacity building, training and facilitation skills;
·
An approach to mirror our
core values: commitment, accountability, respect, effectiveness and diversity;
·
Ability to work and
communicate with a range of stakeholders including policymakers and government
officials, NGOs, the media, community representatives;
·
Strong ability to engage
with communities and capability in being proactive to organize community
outreach activities
·
Proficient in Word,
Excel, PowerPoint, email, Internet usage;
·
Ensuring that gender and
power dynamics related to monitoring and evaluation activities are taken into
consideration;
·
Ability to thrive in team
environments, with a strong understanding of diversity and other cultures
·
Excellent written and
oral communication skills, with a fluent writing style and good knowledge and
practical use of both English and Kiswahili
Our diversity is our strength; we encourage people from all
backgrounds and experiences, particularly women, to apply
MODE OF APPLICATION: Apply through hrm@co.care.org to Country Director by 28
March 2014 with a motivation letter, detailed CV with 3 Referees
DEPUTY COUNTRY DIRECTOR - PROGRAM
The Deputy
Country Director – Program (DCD-P) is responsible for ensuring that CARE's
programs in Tanzania contributes to CARE's vision of "a world of hope,
tolerance and social justice, where poverty has been eliminated and people live
with dignity and security". The DCD-P is expected to provide strategic
leadership in the areas of program development, implementation, monitoring and
evaluation and ensure that CARE's programs/projects make a significant
contribution to reducing poverty and social injustice.
The DCD-P is
responsible for overseeing the development of program strategies appropriate
for the specific environments in which CARE works S/he manages a team of
professionals focused on the design, funding, implementation, monitoring and
evaluation of programs and projects (including emergency programs) that
effectively address the underlying causes of poverty in line with CARE's
Programming Principles. S/he must also ensure that systems and people are in
place to ensure the proper management of those projects and programs.
The DCD-P is
responsible for overseeing the development, testing and implementation of new
and innovative program approaches appropriate for the context of the CO. S/he
works closely with, and is supported by the program units at regional and CARE
USA HQ levels, as well as with other interested CARE International members.
The DCD-P is
a key member of the Country Office Senior Management Team and as such is
responsible for leading and supporting CO initiatives. S/he is responsible for
(along with the CD) maintaining good working relationships with host government
officials, donors and other partners. S/he may be required to become Acting CD
when the CD is out of the country.
The position
reports to the Country Director. S/he
collaborates closely with the Deputy Country Director – Program Support (DCD
PS) and Finance Director, and serves as the line manager for the Program
Quality Director, Directors of Technical Units and Program Management Officer.
Key Responsibilities and Tasks
Job Responsibility #1: Program
Quality
20%
of time
|
·
Oversee the development, implementation,
monitoring and evaluation of country office programs and projects and ensure
that they are in line with CO strategic plan and program strategy and with the
CI Programming Principles.
·
Ensure systems and plans are in place to
guarantee that CO programs/projects are designed and implemented based on sound
analysis, address the underlying causes of poverty and achieve measurable
positive impact on the poor and marginalized.
·
Work with staff and partners to generate
viable programs in line with CO strategy and assist in identifying and securing
funding for those programs
·
Ensure that proper monitoring and evaluation
systems are in place to demonstrate impact on UCP and that program lessons are
being used to promote improved programming and learning. Ensure that monitoring
and evaluation systems enhance accountability of COs vis-a-vis the communities
with whom we work as well as other stakeholders (civil society, donors and
government counterparts).
·
Providing in the development and regular
updating of an appropriate emergency preparedness plan and ensure that disaster
risk management is integrated in CARE programs.
·
Ensuring that all Programs /Projects receive
support from Program Unit and act as liaison between program support and
program
·
Work with the CD to oversee the development
and implementation of a CO advocacy agenda that supports CO programs and, if
possible, is in line with CO and CI priorities.
·
Ensure that GED issues are properly
considered and addressed in all programs/projects;
Job Responsibility #2: Program Management
20% of time
·
Ensure that CARE programs and projects are managed in a manner which
achieves the program/project goals, is in line with CARE policies and
procedures and demonstrate sound resource management.
·
Ensure that qualified staff and appropriate policies, procedures and
systems are place to properly manage CARE's programs/projects.
·
Monitor the CO programs and projects to ensure that they are implemented
in a professional manner in line with the project proposal through project
visits and the review of annual implementation plans and activity reports.
·
Ensure proper management of financial and other resources entrusted to
CARE's programs and projects, including the review and approval of
program/project budgets (including project matches) and the monitoring of
budget reports (including the proper recording of matches).
·
Ensure donor and government reporting is done according to agreed upon
standards and in a timely manner.
·
Work closely with units in Program Support (finance, procurement, HR,
transport, etc.) to ensure proper coordination exists for efficient program
implementation.
·
Ensure strong commodity management and accountability where applicable.
·
Regularly review and ensure that the most efficient CO program
management structure is established and functional in order to ensure program
quality and the cost efficient achievement of project objectives.
Job Responsibility #3: Program
Strategy
15% of time
·
Lead the preparation and implementation of the overall CO Program
Strategy in line with the CO's Strategic Plan, national development plans, the
CI vision and programming principles and current CARE programming priorities.
·
Lead the preparation of program strategies based on sound contextual
analysis and that target specific underlying causes of poverty and social
injustice, in line with CARE's Unifying Framework.
·
Ensure that all programs and projects designed and implemented by the CO
are in line with those program strategies and contribute to achieving the
objectives of the CO Strategic Plan.
·
Oversee periodic review of the operating environment and ensure CARE’s
role and operating model are in line with that environment.
·
Seek strategic partnerships necessary to promote CARE's vision and
programming principles and ensure that those partners understand the COs
program strategies.
Job Responsibility #4: Reflective
Practice and Learning
10% of time
·
Ensure that the CO program remains dynamic, with opportunities for
innovation and personal growth by promoting a culture of, and mechanisms for,
reflective practice and learning at all levels.
·
Establish mechanisms for knowledge sharing and learning between projects
and programs within the CO and with parties beyond the CO.
·
Establish a reward system and model a culture that recognizes and
supports innovation, risk taking and leaning.
·
Ensure the CO actively participates in organization wide and regional
learning initiatives related to CARE's priority program themes and approaches.
·
Ensure that lessons learned are consolidated and used to inform ongoing
and future practices
Job Responsibility #5: External
Relationships and Partnership
10% of time
·
Develop and enhance relationships between the CO and other parts of CARE
and external organizations so that CARE can maximize its impact on poverty and
social justice.
·
Establish and maintain good relationships with relevant –
counterparts/departments of the government, CI members, the locally-represented
multi/bi-lateral donors, foundations, international and national NGOs, CBOs and
other civil society organizations.
·
Identify issues to be addressed to heighten donor and government
accountability and maintain a positive image and good visibility for CARE
amongst these groups.
·
Support and work effectively in coalitions, networks and social
movements.
·
Contribute to national dialogue on poverty reduction strategies and
related issues.
·
Ensure timely reporting and communications with CI members, donors,
government and other key actors.
·
Ensure cordial media relations and act as CARE spokesperson as required.
Job Responsibility #6: Staff Management
10% of time
·
Provide proper supervision and management for all direct reports and
lead the establishment and functioning of a strong, effective and coordinated
team;
·
Ensure the proper implementation of CARE's performance management system
for direct reports, including job description and IOP development, regular
feedback, mid-term reviews and annual performance appraisals;
·
Organizing staff and activities and ensuring an effective and efficient
workflow to deliver project outputs, in particular within the area of
procurement services;
·
Proactively address performance issues through regular, constructive and
honest feedback and coaching.
·
Identify necessary staff development, career development and succession
planning strategies for direct reports;
·
Building high performing teams with complementary skills and setting an
example for staff by encouraging management to develop their team members
through dialogue and action plans as well as fostering teamwork and
communication among staff across organizational boundaries;
·
Ensure that space and incentives are available to allow staff to develop
and innovate;
·
Oversee the recruitment and orientation of new senior program staff;
·
Ensure staffs have adequate skills in navigating People Soft and ADP
environment.
Job Responsibility #7: Promote Gender
Equity and Diversity
All the time
|
·
Practice a behaviour that is consistent with CARE’s core values and
promotion of gender equity and diversity goals;
·
Plays a leadership role in identifying and implementing initiatives that
enhance CARE’s commitment to gender and diversity.
Job Responsibility #8: Perform Other
Duties as Assigned (including)
|
5% of time
|
·
Perform other duties as assigned by supervisor.
Competencies
·
Excellence: Sets high standards of performance for self and/or others;
successfully completes assignments; sets standards of excellence rather than
having standards imposed; ensures interactions and transactions are ethical and
convey integrity.
·
Integrity: Maintains social, ethical, and organizational norms; firmly adheres
to codes of conduct and ethical principles inherent to CARE.
·
Respect: Behaves in a manner that reflects a true belief in and appreciation
for the dignity and potential of all human beings. Gaining other people’s
confidence and setting an environment of trust and openness.
·
Diversity: Promotes, values and respects each individual’s unique qualities,
background, race, culture, age, gender, disability, values, lifestyle,
perspectives or interests; creates and maintains a work environment that
promotes diversity.
·
Communicating with Impact: Diplomatically, logically and clearly
conveying information and ideas through a variety of media to individuals or
groups in a manner that engages the recipient / audience and helps them
understand and retain their message.
·
Managing Performance: Establishes a culture which encourages CARE
Tanzania employees and their units to take responsibility for achievement of
high-level organizational performance by constant improvement in business
processes, skills, behaviors and contributions; working with managers to set
‘smart’ objectives consisting of clear milestones; Identify development needs;
Providing constructive and continuous feedback by managers.
·
Facilitating Change: Supports and manages the change process at
CARE-Tanzania by developing a culture affirmative of change; encouraging others
to seek and act upon opportunities for different and innovative approaches to
addressing problems and opportunities; critically analyzing evolving and fluid
situations; facilitating the implementation and acceptance of change within the
workplace; actively engaging with resistance to change.
·
Strengthening Partnership: Identifying and utilizing opportunities
within and outside of CARE Tanzania to develop effective strategic
relationships between one’s area and other areas/departments/units or external
organizations to achieve CARE’s objectives.
·
Leading through Vision and Values: Keeps CARE’s vision, mission and values at the
forefront of decision-making and action; passionately advances CARE’s
strategies.
·
Strategic Decision Making: Establishes and supports a course of action
to achieve CARE’s long-range goals after developing alternatives based on
logical assumptions, contextual and systems analysis, resources, constraints,
and organizational values.
·
Operational Decision Making: Makes sound decisions by considering issues,
priorities, opportunities and probable consequences; compares data from
different sources to draw conclusions; uses effective approaches for choosing a
course of action.
·
Negotiation: Effectively explores alternatives and
positions to reach outcomes that gain the support and acceptance of all
parties, and builds collective support or agreement.
·
Coaching: Sets challenging
performance expectations while clearly communicating confidence in the
individual's ability to excel; addresses performance gaps; rewards and
celebrates accomplishments.
·
Management Excellence: Makes the connection between values and
performance. Influences the performance of others, and ultimately, the
performance of the organization. Sets direction, coaches & develops,
promotes staff wellness & safety, practices & promotes compliance,
models gender equity & diversity, communicates effectively.
·
Building Commitment: Uses appropriate interpersonal styles and
techniques to gain acceptance of ideas or
plans; modifies one’s own behavior to
accommodate tasks, situations, and individuals involved.
·
Developing Teams: Using appropriate methods and a flexible
interpersonal style to help build a cohesive team; facilitates the completion
of team goals.
·
Initiating Action: Takes prompt action to accomplish objectives;
takes decisive action to achieve goals in times of uncertainty or in fluid
contexts; is proactive;
·
Delegating Responsibility: Allocates decision-making authority and/or
responsibility as appropriate to maximize the organization’s and individuals’
effectiveness; inspires collective ownership of decisions and required actions.
Qualifications
(Know-How)
Education/Training
Required
·
Advanced university
degree (Masters or equivalent) in Development Studies/Social Sciences or
related area;
·
Extensive program knowledge with quality programming in an international
Non-Government Organisation (iNGO) at senior level;
Desired:
A first-level university degree in combination
with qualifying experience may be accepted in lieu of the advanced university
degree.
Experience
Required
·
Minimum 10 years
of experience in managing programs at senior level with extensive experience in
fund raising, managing program for quality, program strategy and staff management;
·
Knowledge on
innovative program design, community development, project planning and
management, administration
·
Desired
·
Experience working
at senior level in international NGO is desired;
Technical Skills
Required:
·
Program Management
- Demonstrated
experience in leading strategic and operational planning
- Demonstrated
leadership and management skills in a very complex international setting
- Extensive
conceptual skills including development of program strategy
- Demonstrated
experience in program design (including proposal development),
implementation and evaluation
- Experience
in emergency related activities
·
People/Relationship
Management
o
Demonstrated leadership
and interpersonal skills
o
Ability and interest to
coach and develop staff
o
Experience with
performance management
o
Experience with the
management of a diverse workforce
o
Strong representation and
negotiation skills
o
Demonstrated use of
positive coping strategies in stressful environments
o
Demonstrated cross
cultural communication skills
·
Financial Management
o
Knowledge and experience
with financial management as demonstrated by:
o
Ability to manage a
complex budget
o
Donor compliance and
reporting
o
Information/Knowledge
Management
o
Ability to establish a
learning culture within the CO
·
External Relationships/Fundraising
o
Experience in
successfully managing institutional partnerships with national and
international NGOs
o
Experience in
establishing and maintaining collaborative relationships with donors and
government counterparts.
o
Proven experience with
excellent networking
·
An approach to mirror our
core values: commitment, accountability, respect, effectiveness and diversity;
·
Ability to work and
communicate with a range of stakeholders including policymakers and government
officials, NGOs;
·
Demonstrated gender
awareness and sensitivity, and an ability to integrate a gender perspective
into tasks and activities;
·
Experience and skills in organizational change processes
·
Proficient in Computer
with knowledge in Microsoft Office Suite,
Internet usage;
·
Excellent
written and oral communication skills, with a fluent writing style and good
knowledge and practical use of both English and Kiswahili
Our diversity is our strength; we encourage people from all
backgrounds and experiences, particularly women, to apply
MODE OF APPLICATION: Apply through hrm@co.care.org to Country Director by 04
April 2014 with a motivation letter, detailed CV with 3 Referees
CARE INTERNATIONAL IN TANZANIA JOBS MARCH 2014
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