Deadline: 22-02-13
Location: Nairobi, Kenya
Openings: 6
Responsibilities
Troubleshoot, research, and resolve technical problems
Respond to telephone calls, instant messages, email and personnel requests for technical support
Document, track, and monitor all problems to ensure a timely resolution
Support, monitor, test, and troubleshoot hardware and software problems pertaining to LAN
Recommend and schedule repairs, via vendors or hands on.
Install and configure workstations based on company needs and requirements
Provide end users support for all LAN- based applications
Update all IT related inventory
Installation, uninstallation of software
Perform other duties or special projects as requested related to area of responsibility
Moving and Setting up of IT equipment
Personal Attributes
Must have
Strong work ethic.
Excellent organizational skills
The desire to learn and is not afraid to ask questions
Ability to maintain confidentiality at all times
Dependable
Must be highly motivated and committed to achieving results
Ability to work under little supervision while meeting deliverables
Ability to work in a team environment, as well as independently
Personal Requirements
Educational and/or Other Requirements/Qualifications
Minimum – IT diploma
Flexibility to work in shifts including weekend and nightshifts whenever needed.
Use of computer terminals requiring frequent mental and visual attention; and able to lift\carry servers, PCs, and other computer hardware.
Must be willing to work in a diverse, dynamic environment and want to be part of a fun, super-skilled team.
For more job information and application, see; KenCall IT Internship
KenCall IT Internship 2013
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