Functions:
Under the supervision of
the Head of the Information Technology Division and the immediate authority of
the IT Systems Administrator, the incumbent will be responsible for the
implementation, management and monitoring of all ICJ servers and telecommunications
services.
He/she will be
responsible for systems and network infrastructure administration and for
providing Level 2 technical support to users. In this context, in collaboration
with the IT Systems Administrator, and deputizing for him in his absence, the
incumbent will carry out network technical support activities as follows:
·
installation,
configuration, updating and maintenance of network equipment (firewall,
routers, switches, etc.) as required;
·
monitoring of the
performance of the systems, networks and internet access facilities;
·
maintenance of the LAN
equipment and inventory and tracking the repair history of LAN equipment;
·
server maintenance and
updating;
·
backup and recovery of
network systems;
·
performing other duties
as required (including providing Level 1 technical support in the absence of
the person responsible for the technical support).
In addition, the
incumbent will be required to manage voice and messaging operations, including:
·
implementation, administration
and monitoring of the Court telephony system, based on VoIP technology;
·
management of telephony,
videoconferencing and telecommunications services and providing technical
assistance to users; maintenance of telephone handsets, DECT telephones, fax machines,
cellphones, etc.;
·
operation of telephone
billing systems and cost registration applications, ensuring timely and
accurate distribution of staff private communications expenditure;
·
carrying out documented
telecommunications and network infrastructure operations;
·
administration of the
PABX, incorporating necessary modifications, maintaining the number plan and
providing telephony equipment to staff members;
·
management of the
videoconferencing facility, setting up calls, testing and supporting videoconferences;
·
management of cellphones
(distribution, maintenance, replacement and tracking).
Qualifications and
requirements:
Education:
Completion of secondary
education in information technology, with an option in networks and systems
administration. Certification from Cisco (CCNP, CCNA), Microsoft (MCSE) ITIL
and Prince2 would be an advantage.
Experience:
·
three to five years’
experience in wide and local area networks, including experience in server
administration (Windows 2008/2012 environment) and virtualization (Hyper V);
·
ability to communicate
effectively and to deal with equipment vendors;
·
ability to run
diagnostic programs to locate malfunctions;
·
detailed knowledge of
communication protocols, internet networks, port connections, wiring and
cabling is essential.
Desired behavioural
skills:
·
ability to work in a
team in a multicultural environment;
·
analytical problem
solving;
·
willingness to learn;
·
negotiation
skills/knowledge of products required for dealings with suppliers.
Languages:
Proficiency in English
or French is essential; good working knowledge of the other language is a
requirement. Knowledge of other official languages of the United Nations, as
well as Dutch, would be an asset.
Remuneration:
Depending on
professional background, experience and family situation, a competitive
compensation and benefits package is offered.
PLEASE NOTE THAT
APPLICATIONS RECEIVED AFTER THE DEADLINE WILL NOT BE ACCEPTED
How to apply:
Applicants are requested
to complete a United Nations Personal History Form (P.11), or to submit a full
curriculum vitae, as well as an accompanying letter. The selected candidate may
be subject to a security clearance, including verification of the information
provided in the personal history form and a criminal record check. All
candidates should be in a position to submit an electronic copy of their
passport and all diplomas listed on their profile when requested.
All applicants are
strongly encouraged to send their application by e mail, addressed to the
Registrar of the Court, clearly indicating the vacancy announcement number.
E-mail: recrutement-recruitment@icj-cij.org
Fax: +31 70 364 99 28
Fax: +31 70 364 99 28
Only applications from
candidates under serious consideration will be acknowledged.
The Registrar reserves
the right not to appoint any candidate to the post, or to appoint one at a
lower level or on the basis of a modified description. Applications that are
found by the Court to meet the above criteria may be added to a reserve list in
case a similar vacancy arises in the future.
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Networks and Systems Administrator - International Court of Justice
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