JOBS AT UTT MICROFINANCE PLC APRIL 2014

From Mwananchi of 4th April
The UTT Microfinance Plc now invites qualified, competent and energetic Tanzanians with outstanding work ethics and integrity to apply for the following vacant positions:

Senior Credit Officer Reference No. UTT-MFI/SCO/0414/01
1.1 Reports to: Operations Manager - UTI Microfinance Plc
1.2 Job Summary:
Ensure error free issuance of loans to members (borrowers) in line with the approved UTI MFI credit operations policies, and procedures. Meeting with members, evaluating them, advising them transparently about the details of UTI-MFI products and services, recruit clients, finalize loan applications and supervising loan collections and loan recoveries.

1.3 Key duties and Responsibilities:'
Meet with members/loan applicants, receive loan applications and respond to inquiries in respect to product features, loan eligibility, and application processes; perform loan orientation to customers and sell the existing products to prospective members;
Prepare loan application and submit it to the Branch Management Loan Committee for further action; Ensure that all credit applications are completed and processed according to the UTI-MFI loan policy and accepted industrial practices.
Provide presentation and product demonstration support during the introduction of new products and services to field staff and members;
Compiles business information" analyze and provide recommendations; this includes applicants' financial status, credit, and property evaluation to determine feasibility for granting loans; Explain to prospective members and the general public the various types of products, services and credit options that are available, as well as the applicable terms and conditions; Monitors issuance of loans and ensure fully recovery; Regular review of loans considered as high risk and ensure that maximum efforts have been taken before assigning bad credit status to an account.
Assists the Branch In charge in writing and submitting regular reports regarding performance of the branch; Review loan agreements to ensure that they are complete and accurate according to applicable policies; Handle members complaints and take appropriate action to resolve them;
In conjunction with senior managers; recommend for review and updates of products, services, credit policies, procedures and standards;
Encourage each group to establish the yearly goal and ways to achieve them;
Provide loan and saving development training to the UTI MFI members
Performs any other duties as would be assigned by supervisor/ senior officers from time to time.
Qualifications and Experience:
Qualifications: The holder of this position must have a first degree in Microfinance, Economics, Business management, Banking, Savings and Mobilization, Credit Management, Community Development, Agriculture or Agro business; plus a second Degree in Business management, banking or credit management
Experience: At least 5 years of proven record of successful work experience in Credit management or Banking
Experience in Microfinance or Banking sector will be an added advantage.

Credit Officer Reference NO. UTT-MFI/CO/0414/02-03
2.1 Reports to: Operations Manager - UTI Microfinance Plc
2.2 Job Summary:
Ensure error free issuance of loans to members in line with the approved UTI MFI credit operations policies, and procedures. Meeting with members, evaluating them, advising them transparently about the details of UTI-MH products and services, recruit clients, finalize loan applications and supervising loan collections and loan recoveries.
2.3 Key duties and responsibilities:
i. Meet with members/loan applicants, receive loan applications and respond to inquiries in respect to product features, loan eligibility, and application processes;
ii. Prepare loan application and submit it to the Branch Loan Management Committee for further action;
iii. Perform loan orientation to members and sell the existing products and services to prospective members;
iv. Compiles business information, analyze and provide recommendations; this includes applicants' financial status, credit, and property evaluation to determine feasibility for granting loans; Explain to prospective members and the general public the various types 01 products, services and credit options that are available,
as well as the applicable terms and conditions; Monitors issuance of loans and ensure fully recovery; Review and update credit and loan collection book; Review loan agreements to ensure that they are com plete and accurate according to applicable policies; Handle members complaints and take appropriate ac tion to resolve them timely;
In conjunction with senior managers; recommend for review and updates of products and services, credit policies, procedures and standards;
Provide loan and saving development training to the UTI MFI members
Encourage each group to establish the yearly goal and ways to achieve them;
Performs any other duties as would be assigned b supervisor/senior officers from time to time.
2.4 Qualifications & Experience:
Qualifications: The holder of this position must have (least, a first degree or its equivalent in any of the for lowing fields; community development, Agro business Agriculture, Accountancy or Business Administration.
* Experience: At least 3 years of practical work experience. Experience in reputable Microfinance or Banking Institutions will be an added advantage.

Assistant Credit Officer Reference No.UTT -MFI/ ACO/0414/04-08

3.1 Reports to: Operations Manager
3.2 Job summary:
Ensuring error free issuance of loans to members in line with
the approved UTI MFI credit operations policies, and procedures. Meeting with members, evaluating them, advising them transparently about the details of UTI-MFI products and services, recruit clients, finalize loan applications and supervising loan collections and loan recoveries.
3.3 Key duties and responsibilities:
i. Meet with members/loan applicants, receive loan applications and respond to inquiries in respect to product features, loan eligibility, and application processes;
ii. Prepare loan application and submit it to the Branch Loan Management committee for further action;
iii. Perform loan orientation to members and sell the existing products and services to prospective members;
lv. compiles business information, analyze and provide recommendations; this includes applicants' financial status, credit, and property evaluation to determine feasibility for granting loans; Explain to prospective members and the general public the various types of products, services and credit options that are available, as well as the applicable terms and conditions;
v. Explain to customers the different types of products, loans and credit options that are available, as well as the applicable terms and conditions;
vi. Monitors issuance of loans and ensure fully recovery; vii. Review and update credit and loan loan collection book;
viii. Review loan agreements to ensure that they are complete and accurate according to applicable policies;
ix. Handle members complaints and take appropriate action to resolve them;
x, In conjunction with senior managers; recommend review and updates of products, credit policies, procedures and standards;
xi. Encourage each group to establish the yearly goal and ways to achieve them;
xii. Provide loan and saving development training to the UTI MFl members;
xiii. Performs any other duties as would be assigned by supervisor/senior officers from time to time.

Qualifications and Experience:
Qualifications: The holder of this position must have at least a diploma, in any of the following fields; community development, Agro business, Agriculture or Business Administration.

Experience: At least 1 year of practical work experience. Experience in reputable Microfinance or Banking institutions will be an added advantage.

Assistant customer Care officer Ref No. UTT-MFI/ CCO/0414/09-14

4.1 Reports to: Branch In-charge
4.2 Job summary:
Receives members and prospective members inquires, analyses them requests, provides appropriate information as requested or ascertains who can best provide the information and route the requests/inquiries to the competent officer responsible in ensuring retention of the organization members (Customer) base.

4.3 Key duties and responsibilities:
i. Attending visitors/prospective members and investors calling at the 0ffices and giving them appropriate an relevant information;
ii. Receives members and prospective members inquiries, analyses them requests, provides appropriate information as requested or ascertains who can best provide the information an route the requests/inquiries to the competent officer responsible in ensuring retention of the organization members (customer) base.
iii. Have a complete knowledge of se vices rendered by UTT-MFI, an complete range of products, taking responsibility to stay update and as for assistance to acquire latest developments;
iv. Responsible for ensuring retention of the organization's members bas which includes promoting the organization to the existing members;
v. Adhere to all company policies, guidelines and ethical business practice while providing services members (prospective members;
vi. Work with Organization branch Office staff to resolve customer/member problems, facilitate solutions and enhance customer service offering;
vii. Maintains detailed walk in and activity reports and provide them to the Supervisor on daily basis.
viii. Conduct follow up phone call to survey respondents who have concern questions or inquiries;
ix. Receiving Incoming mails, distribution them accordingly and dispatch all out going mails;
x. Performs any other duty as may be assigned by supervisor/ senior officers from time to time.

Qualifications and Experience:
Qualifications: Holder of Nation Form VI certificate with Ordinary diploma in Customer Care, Business AI ministration.
Experience: At least three (3) yea of practical work experience in customer care from Microfinance I Banking Institutions.
Computer literacy: Ms. Word, Excel and Access.
Experience of similar tasks from microfinance institutions would be e added advantage.

Teller Ref No. UTT -MFI/TL/0414/15

5.1 Reports to: Branch In-charge 5.2 Job Summary:
Operate a teller window to serve client receive cash deposits for loan repayment and disburse cash, verify cash receive paid, offload cash from till, daily cash balancing, deposit cash with designated banks as would be directed by Management from time to time, generate reports, report cal differences and be security conscious.
5.3 Key duties and responsibilities:
Receive cash in various forms.
Pay cash to clients as approved
Verify cash in physical presence
Observe till limits whenever a teller accumulates cash in excess of the established till limit notify Supervisor or Accountant to offload cash;
v. Count cash on hand and balance the day's accounts. Must ensure that figures and total balances reflected by the system match with physical cash at hand at close of business on a daily basis;
vi. Notify the Supervisor about any cash differences/counterfeit notes. Excess cash must be declared;
vii. Generate teller transaction list which shows all the transactions posted on clients' loan accounts on daily basis;
viii. Generate a teller balance report which shows net cash closed with and a breakdown by totals of amounts received on loan repayments, other de-
• posits like loan refunds, loan recoveries of written off loans, etc;
ix. Note and verify significant information as required by policy/procedure;
x. Maintain favorable member’s relations through proper handling of all collection and disbursement functions;
xi. Direct customers to appropriate Officers for clarifications only on complex matters or enquiries;
xii. Perform any other related duties as would be assigned by Supervisor from time to time.
Qualifications and Experience:
Qualifications: Holder of National Form VI certificate with Ordinary Diploma in Banking, Accountancy or Business Administration or Insurance.
Experience: At least 3 years' experience in similar tasks.
Experience on Teller services from Microfinance or Banking institutions will be an added advantage

APPLICATION INSTRUCTIONS:

All interested persons are required to apply attaching to their applications current Curriculum Vitae (CV), copies of academic certificates & transcript; including names and full communication addresses (including contact phone numbers) of three referees who can testify to the applicant's academic abilities, working experience and character.

Please send your applications in an envelope clearly marked as “Application for employment at UTT-MFI", quoting the relevant job reference number such that the same reaches not later than 5.00 p.m. on Monday 14th April, 2014 to the following address:-

The Chief Executive Officer
UTT Microfinance Plc,
Sukari House, Ground Floor,
Sokoine Drive/Ohio Street,
P. O. Box 5474,
Dar es Salaam.