Information Technology Coordinator at ActionAid Tanzania

ActionAid started its operation in Tanzania in 1998. ActionAid Tanzania (AATZ) envisions seeing Tanzania without poverty and injustice in which every person enjoys his/her right to a life of dignity. Currently, AATZ is looking for a qualified, experienced and self-motivated person from its internal staff to fill in the following post:

Job Title:  Information Technology Coordinator

Reports to: HROD and Support Services Manager

Department: Human Resources

Work station: Dar es Salaam

Job Role: The purpose of this position is to provide AATZ staff and partners with appropriate Information, Communication and Technology (ICT) according to AATZ standards and policies

Key Responsibilities

·         Oversee the server’s administration on day to day basis in the office  and ensure that the systems are up to date and running smoothly, with periodic upgrades and patches of the servers to keep up with current trend of technology changes

·         Involve the management and the International IT on the strategic development of IT in the Country and ensure that investments in this area are in line with the AAI Mission and Values.

·         Work closely with International IT for support within the AAI countries

·         Provide IT strategic direction to the AAI Tanzania management in conjunction with International IT.

·         Manage the network infrastructure in the office both cable and wireless and where necessary carry out the necessary maintenance and upgrades.

·         Ensure anti-virus updates are up to date at the servers, desktops and laptops of all staff within the office

·         Ensure that all staff e-mail systems is connected to synchronize mails with servers wherever they are as long as there is any internet connection

·         Ensure that data backups of all systems within the Servers, Desktops and laptops within the office.

·         Ensure all Desktops and laptops are set to synchronize data to the server to minimize any loss of data

·         Look after all hardware systems (Laptops, Desktops, Servers and Printers) and ensure that they are in good condition and regularly serviced.

·         Carry out regular IT Clinic (training) to ensure that staff is maximizing use of the office application systems which will impact on the way they work with guidance from the International IT team.

·         Ensure that Accounting systems (Sun), HR, CMIS and other international systems are accessible and running efficiently within the servers and users laptops/desktops

·         Ensure AAI Tanzania has the right connectivity as described in AAI standards, monitor the internet link for the benefit of sponsorship database, e-mail access as well as ensure all DA/DI’s are well connected for ease access of AAI systems through Wimax/VSAT technology and any other emerging cost effective technologies in  Tanzania

·         Assist all visiting AAI staff and partners in need of IT support within the office.

·         Provide emergency call services for any staff working off hours and weekends if need be.

·         Work closely with other vendors or IT trainees to ensure that adequate IT support is available at the field offices.

 Qualification and Experience:

A degree in Computer Science or related field is required 

A MCSE certification is desirable for this position; a CISCO Certification will be an added advantage

A minimum of 3 years’ experience in a busy office supporting computer systems environment, a sound knowledge in Local Area Network Setup, administration and support as well as good knowledge in wide Area Network Setup.

Essential Knowledge;

·         Good knowledge in Windows Operating systems (Windows 2003/2008 Server, Exchange 2007/2010, SQL 200/2010  and Software firewalls) and Sound knowledge in Desktop operating systems (Windows  7 professional ) as well as applications.

·         Good knowledge in Sun systems and HR Systems is desirable

·         Knowledge in Cisco router configuration and firewall setup, as well as good understanding of wireless technologies is required.

·         Good communication skills in English is an added advantage

·         Good knowledge of trends of technological developments in Tanzania is desired for this post

Skills and Abilities:

·         Good communication skills in English is an added advantage

·         Strategic and Analytical thinking

·         Team Work

·         Communication

·         Problem Solving, judgment and decision making

·         Creativity, Self-drive & Resilience

·         Leadership

·         Ability to work under pressure

·         Attention to detail and thoroughness

To apply submit your updated curriculum vitae with a motivation letter directly to HROD and SS Manager, through E-mail: jobs.tanzania@actionaid.org

Closing date: 11^th May 2014 at 14.00hrs. Please clearly indicate “Application for AA Tanzania INFORMATION AND TECHNOLOGY COORDINATOR” in your email subject. We respect all candidates but we can only respond to shortlisted candidates. Although all applications will be considered on their individual merit, suitably qualified women are especially encouraged to apply.