Information Technology Services (ITS) Administrator , KPMG

• Coordinate and run the IT Helpdesk, ensuring that issues experienced by staff are sorted or escalated for resolution; all within the IT agreed SLA.
• Research on various technology that can improve performance within the firm
• Develop and deploy agreed on technologies with members of ITS staff and train end users on how to use them
• Liaise with team members to ensure that the latest updates and patches are distributed on the network at the appropriate time.
• Liaise with team members to ensure that all the machines that are plugged to the network conform to the KPMG global standards.
• Actively research on ways and new technologies that may improve network performance and scalability.
• Participate in the support of different software implementations in KPMG. Includes the installation and maintenance of office software, GreatSoft, idea, mobile application, Antivirus, firewall, networking and eAudIT software and hardware
• Liaise with vendors to ensure that outsourced services e.g. the internet is up and running and maintenance and quality standards are as stipulated in the service level agreement. 
• Ensure that all challenges encountered are logged into LANSupport in a bid to identify frequently occurring problems. This helps IT to formulate preventive measures. 
• Administer LANSupport helpdesk and give periodic reports to the IT manager. 
• Provide financial details as they pertain to IT projects on a monthly basis; and
• Generate proposals on ways to improve the security and through put of the network.

Desired Skills and Experience

• Bachelor’s degree in the computer Science or related discipline with at least 1 year work experience in complex systems design, MS Servers systems software and support;
• Knowledge of Operating systems; current equipment and technologies in use; Windows Server 2003/ 2008/ 2012 and Windows 7
• Microsoft Exchange 2003/ 2010, VERITAS enterprise backup and recovery procedures;
• Domain expertise with MS Operating systems, Active Directory and MS Exchange required. MSCE and CCNA considered as added advantage ; and
• Advanced knowledge of Microsoft Operating Systems (Windows Server 2003/2008/2012, Windows XP/7, etc.)
  

Attributes

• Possess a proven and consistent track record for at least two years in ITS work;
• Good spoken and written English language skills;
• Ability to undertake multiple parts of an engagement;
• Team/engagement management skills;
• Be a team player, capable of coaching and developing staff;
• Have demonstrable enthusiasm, drive and initiative; and
• Ability to interpret complex financial data.

We offer

• Exciting unparalleled exposure to IT skills, competencies and tools;
• Continuous learning and development;
• Exposure to multi-disciplinary assignments; and
• Unrivalled space to grow and be innovative

  

If your career aspirations match this exciting opportunity, please forward your application letter and CV giving details of your qualifications and experience quoting ITS/TZ/2014/01 ITSA on or before Friday 7 February 2014 to talentrecruit@kpmg.co.ke  only the short listed candidates will be contacted.