Operations Director - Addis Ababa, Ethiopia

Deadline Date: 10/10/2012
Starting Date: 01/01/2013
Description:
Reporting to the Boston International Group Associate Director responsible for Ethiopia, the Operations Director - Ethiopia (OD- E) will be responsible for coordinating and enhancing the internal organization processes and infrastructure to allow JSI to continue to grow and fulfill its mission in Ethiopia. The OD-E will manage a wide range of critical functions (see below) and will work closely with the Chiefs of Party (COPs) (or equivalent) and the project Finance and Administration (F&A) Directors (or equivalent) to provide timely support and guidance regarding issues which impact all projects. The OD-E will also provide project specific assistance, working with COPs, F&A Directors, Senior Advisors and other Headquarters staff persons.

RESPONSIBILITIES

Registration and Company Status with the Government of Ethiopia
• Serve as the JSI corporate representative with the Government of Ethiopia (GOE) regarding all matters related to legal registration of the organization and its projects, as well as all issues with Government Officials regarding the issue of taxation and reporting of corporate finances.
• Regularly monitor the GOE directives and inform the Chiefs of Party (COPs) and F&A Directors of potential changes. Serve as the point person to clarify policy with the government and present to relevant JSI staff.
• Liaise with other international NGOs regarding organization policies and compliance with GOE rules and regulations.

Human Resources
• Work with the COPs and F&A Directors, manage and oversee the human resource function for JSI. The OD-E will ensure that project human resource (HR) functions are consistent with local labor law and JSI personnel policies across all projects. S/he is responsible for engaging a labor lawyer as necessary. The OD-E ensures that a consistent approach is taken to HR across projects and provides specific support as requested in the following areas:
o Recruitment, hiring, employee classification and compensation
o Benefits administration and oversight
o Professional training and development, including the new employee orientation and ethics training
o Employee retention strategies
• Provide support and guidance as requested to COPs and F&A Directors in managing and acting upon instances of poor employee performance, suspected or documented malfeasance, crisis management (illness, death, accidents), and reports of discrimination, sexual harassment and other violations of JSI’s HR policies.

Operations
• Initially, then annually, review and compare individual project manuals and per diem policies to ensure consistency and equity across all JSI projects.
• Develop, maintain and update comprehensive security policies and emergency plans. S/he is responsible for ensuring that appropriate training is offered routinely to all staff and that they are aware of and follow JSI security and safety procedures. S/he is responsible for rapidly disseminating information to JSI staff in-country regarding emerging and rapidly evolving security threats and responding appropriately. S/he will compile all expatriate evacuation information and serves as the point person for evacuation.
• Work with F&A Directors to ensure that projects have appropriate financial systems and controls are in place. Serve as point person for Directors to solve problems related to program operations.

Corporate
• Works with the COPs, Communication Staff, HQ Communication Staff, Senior Advisors, and technical leadership to develop, implement and oversee a corporate marketing strategy for JSI that addresses both internal and external needs. Internally, the strategy would identify ways to better share technical information across projects. The focus is on sharing best practices and making/supporting links and dissemination between projects. Externally activities will focus on training senior JSI staff to articulate the values, vision, strengths and activities of JSI as a whole, in addition to speaking about their projects. External communications will also include the development and dissemination of materials that weave together aspects of different project activities to tell a more comprehensive story about how we have helped the Federal Ministry of Health and the country achieve results and add to the international evidence base on public health best practices.
• Work with COPs to develop a system to track new business development activities and inform headquarters of opportunities.

Please see attached PDF file for full list of responsibilities

QUALIFICATIONS

• Master’s Degree in Business Administration or an advanced degree in economics, development studies or law.
• Strong operational experience: has worked in a senior management role for 10+ years with an international organization with progressive experience leading to at least three years of experience in operational/administrative management.
• Demonstrated experience in working with the GOE on issues of registration and taxation.
• Proven skills in organizational development, personnel management, budget and resource development; demonstrated success developing and monitoring systems to manage both operational and programmatic work that involve high levels of collaboration.
• Excellent interpersonal skills, with an ability to partner with and inspire a dynamic leadership team.
• Personal qualities of integrity, credibility, and commitment to the mission of JSI.
• Flexible and able to multi-task; can work within an ambiguous, fast moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness.
• Oral and written fluency in English and Amharic.

Salary commensurate with experience.

Interested candidates should submit their resumes and cover letters online by 10/10/2012.
Operations Director - Ethiopia-- Addis Ababa, Ethiopia