Safaricom Kenya , NMC Network Surveillance - Shift Technician

We are pleased to announce the following vacancy in the Network Operations and Support Department within the Technology Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

NMC Network Surveillance - Shift Technician

Ref: TECHNICAL_NMC-NS-ST_JAN 2012

Reporting to the Shift Support Team Manager; the holder of the position will ensure proper monitoring and detection of faults in the entire network coupled with timely and correct escalation to the various maintenance teams so as to meet the set network KPI’S.

Key Responsibilities

• Network element fault identification, diagnosis, reporting, follow-up & fault clearance.
• Proper fault escalation and network updates.
• Perform proper reaction time for faults in the network.
• Conduct proper 1st level fault clearance.
• Control of works orders execution and ensure network quality.
• NMC daily reports

Minimum requirements

• University degree in electrical/electronics with a bias in telecommunications or Computer science.
• Excellent communication and strong organizational and interpersonal skills.
• Good analytical skills, a team player, results oriented.
• Must have a flexible attitude to working times or arrangements.
• Must have a passion for serving others;.
• CCNA certification will be an added advantage.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is Monday, 06 February, 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke