Emergency Services Officer - Mtendeli/Nduta Refugee Camps

The Emergency Services Officer, under the management and supervision of the Camp Manager and in close collaboration with the camp-based government coordination bodies will be responsible for overseeing emergency service provision for the refugee camp.

Tasks and responsibilities of the position
Supervise all national and refugee staff working in Hot meal, CRI/NFI distribution
Monitor and support  the coordination of services and assistance in the camp
Identify gaps in service provision to refugees, proactively referring issues to relevant forums
Work in close collaboration with refugee stakeholders, particularly to ensure community support and collaboration in the provision of emergency relief to new arrivals and/or particular individual cases
Ensuring diversity and inclusion and ensured that protection considerations are mainstreamed across the sectors under his/her remit;
Receive and handle complaints and feedback from beneficiaries and refer to relevant actors.
Oversee and ensure that NFI distributions and hot meals provisions are conducted in an accessible and accountable manner;
Ensure that all documentation and necessary procedures for the distribution of NFI and the provision of hot meals are observed; in cases where accepted standards of service provision in these sectors need be deviated from, provide justifications to and seek approval of the Camp Manager or his/her representative
Work in close collaboration with refugee stakeholders (Community Leaders, Elders, Representative Committees…) to ensure a wide acceptance of camp management activities in particular and facilitate dispute resolutions regarding the provision of humanitarian services in general, and NFI provision and hot meal provision in particular
Ensure Camp management implementation is compliant with SPHERE standards and the DRC Code of Conduct;
Write daily and weekly reports and assist in writing monthly reports as required by the camp manager;
Ensure daily verbal feedback on urgent issues reported.
Participate in camp coordination meetings, other humanitarian partners as well as meetings with refugee leadership committees; as required by the camp manager
Any other duties to support camp management activities assigned by the camp manager.

Expected Outputs
Regular reports as described above
Distribution monitoring sheets
Food Stock reports
Relevant Degree
2 year relevant work experience in INGO;
Previous experience working with refugees or other vulnerable populations;
Excellent interpersonal and problem-solving skills, creativity and flexibility;
Flexibility in working hours when needed;
Computer literacy (Microsoft Word and Excel);
Comfortable in a multi-cultural environment, flexible and able to handle pressure well ability to engage with community members in an open manner, maintain confidentiality and respect;
Ability to communicate in and write reports in English;
Language ability in Kirundi and or French considered an advantage.

Terms of Employment:
Salary and conditions in accordance with DRC’s Terms of Employment for National Staff in Tanzania and based on UNHCR Tanzania’s salary scale for IP National Staff.
Duration of employment: 6 months with possible extension based on performance and funding availability.
Location: Mtendeli /Nduta camps-Kasanda/Kakonko-Kibondo, Tanzania

Application process
Interested candidates should submit their application including cover letter and updated CV in English addressed to the:
Head of Office
P.O BOX 177
 DRC Kibondo Office
Or by email to drctanzania@gmail.com

Applications will be reviewed on a rolling basis before the deadline, and interviews will be held as suitable candidates present themselves. Deadline for applications is 23rd April, 2016

We encourage all qualified candidates to apply irrespective of origin, gender or age.

For further information about Danish Refugee Council, please go to www.drc.dk.

Emergency Services Officer - Mtendeli/Nduta Refugee Camps Emergency Services Officer - Mtendeli/Nduta Refugee Camps  Reviewed by Kazi Bongo on 2:55:00 PM Rating: 5


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