Job Ref No: 6320004
Job Title: Mobile Money Product Specialist
Post(s): 1
Report To: Mobile Money Manager
Closing Date: Thursday, June 25, 2015 (16:30)
Objectives:
To develop, release and manage Mobile Money product and service that match the demand of TTCL’s business and residential customers
Key Responsibilities:
To prepare business case and to provide the necessary inputs to the business plan and forecasting process for revenue and cost forecasts for Mobile Money and provide background (actuals, market information etc.) for the numbers you provide.
• Develop and execute “Go to Market strategies” for products.
• Effective and efficient continuous monitoring of industry trends in relation to Mobile Money product both in Tanzania and abroad for the appropriate input to the development of product and service concepts.
• Proactively manage Mobile Money product portfolio within budget to ensure that revenue and customer targets are met.
• Continuously review performance of the Product Name and enhancement of feedback from the sales force, operations and developments in the market for product performance continuity.
• Drive the Market Research and Tariffing section to ensure appropriate information is sought for use in the development/enhancement of the product and service that ensure the product is aligned with the broader tariffing strategy of TTCL.
• Ensure product documentation and the Product Manual is up to date, in both Softcopy, hardcopy and on the TTCL intranet.
• Always be aware of developments in the market place with respects to competition, vendors, market channels, customers.
• Liaise with IT and billing Group for the appropriate alignment and support between product development and existing or planned functionality of the billing system.
• Liaise with Network Services Group to ensure appropriate alignment between product development and existing or planned technologies.
• Provide the definition and monitoring of targets associated with revenues, uptake and quality standards, for measuring the effectiveness of the product development and life cycle.
• Drive Advertising and Promotions unit to ensure that advertising and promotions activities are aligned with the product releases.
• Responsible for the development, implementation and review of effective and efficient processes and procedures for managing the product with the quality assurance unit.
• Support Head Marketing in the development of the overall marketing plan and sales strategy by providing all relevant input related to the product(s) and service.
• Provide appropriate training to TTCL’s sales and customer care personnel to ensure appropriate knowledge of TTCL products.
• Report on the performance of TTCL’s product development activities in terms of the above targets against budgets/plans and review and report on variations to plans, offering action to take advantage of any given opportunity.
• Ensure all costs and expenditure of development, release and product life cycle is within the fiscal budget.
Key Qualifications / Experience / Skills:
1. Either of the following;
• A Bachelor degree in Finance, Economics, or Commerce, with minimum 3years’ experience in mobile or banking sector
• Diploma with 5 years’ experience in either specialized product development within FMCG industry or telecommunication industry with mobile sector emphasis
• Diploma/Degree with experience in banking and at least 2 years in business development for mobile banking.
2. Business development, product development and sales management experience.
3. Must be able to work Independently with a minimal supervision
4. Excellent interpersonal and communication skills, combined with ability to foster dynamic teamwork and collaboration.
5. Analytical skills with an ability to consider different possibilities and develop optimised solutions
6. Computer literate in MS suite (Word, Excel, Visio, PP and Project)
Job Title: Mobile Money Product Specialist
Post(s): 1
Report To: Mobile Money Manager
Closing Date: Thursday, June 25, 2015 (16:30)
Objectives:
To develop, release and manage Mobile Money product and service that match the demand of TTCL’s business and residential customers
Key Responsibilities:
To prepare business case and to provide the necessary inputs to the business plan and forecasting process for revenue and cost forecasts for Mobile Money and provide background (actuals, market information etc.) for the numbers you provide.
• Develop and execute “Go to Market strategies” for products.
• Effective and efficient continuous monitoring of industry trends in relation to Mobile Money product both in Tanzania and abroad for the appropriate input to the development of product and service concepts.
• Proactively manage Mobile Money product portfolio within budget to ensure that revenue and customer targets are met.
• Continuously review performance of the Product Name and enhancement of feedback from the sales force, operations and developments in the market for product performance continuity.
• Drive the Market Research and Tariffing section to ensure appropriate information is sought for use in the development/enhancement of the product and service that ensure the product is aligned with the broader tariffing strategy of TTCL.
• Ensure product documentation and the Product Manual is up to date, in both Softcopy, hardcopy and on the TTCL intranet.
• Always be aware of developments in the market place with respects to competition, vendors, market channels, customers.
• Liaise with IT and billing Group for the appropriate alignment and support between product development and existing or planned functionality of the billing system.
• Liaise with Network Services Group to ensure appropriate alignment between product development and existing or planned technologies.
• Provide the definition and monitoring of targets associated with revenues, uptake and quality standards, for measuring the effectiveness of the product development and life cycle.
• Drive Advertising and Promotions unit to ensure that advertising and promotions activities are aligned with the product releases.
• Responsible for the development, implementation and review of effective and efficient processes and procedures for managing the product with the quality assurance unit.
• Support Head Marketing in the development of the overall marketing plan and sales strategy by providing all relevant input related to the product(s) and service.
• Provide appropriate training to TTCL’s sales and customer care personnel to ensure appropriate knowledge of TTCL products.
• Report on the performance of TTCL’s product development activities in terms of the above targets against budgets/plans and review and report on variations to plans, offering action to take advantage of any given opportunity.
• Ensure all costs and expenditure of development, release and product life cycle is within the fiscal budget.
Key Qualifications / Experience / Skills:
1. Either of the following;
• A Bachelor degree in Finance, Economics, or Commerce, with minimum 3years’ experience in mobile or banking sector
• Diploma with 5 years’ experience in either specialized product development within FMCG industry or telecommunication industry with mobile sector emphasis
• Diploma/Degree with experience in banking and at least 2 years in business development for mobile banking.
2. Business development, product development and sales management experience.
3. Must be able to work Independently with a minimal supervision
4. Excellent interpersonal and communication skills, combined with ability to foster dynamic teamwork and collaboration.
5. Analytical skills with an ability to consider different possibilities and develop optimised solutions
6. Computer literate in MS suite (Word, Excel, Visio, PP and Project)
APPLICATION INSTRUCTIONS:
Mobile Money Product Specialist
![Mobile Money Product Specialist]()
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5:16:00 AM
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