Receptionist at EWURA

Employment Opportunity – Re-advertised

The Energy and Water Utilities Regulatory Authority (EWURA) is an independent, world class regulatory authority responsible for licensing, tariff regulation and quality of service regulation of the electricity, water, petroleum and natural gas sectors. EWURA has the following vacancy for which suitably qualified Tanzanian citizens are invited to apply.

Post Title: Receptionist
Duty Station: EWURA Head Office – Dar es Salaam
Reports to: Principal Human Resources Officer

Receptionist will be responsible for ensuring that front office is properly managed to the customers’ satisfactions and upholding the image of the Authority.

Main Duties and Responsibilities:

i) To receive and direct visitors to appropriate offices

ii) To receive, direct and replay telephone and fax messages.

iii) To receive mails, register and submit the same to the registry.

iv) To assist and direct visitors to the respective offices.

v) To manage and coordinate telephone calls to and from the office.

vi) To undertake any other duties as assigned by the supervisor

Academic Qualifications and Experience

The ideal candidate for this position should have the following qualifications and experience:

i) Possession of Advanced Level Secondary School Certificate with passes in Kiswahili and English languages.

ii) Possession of Diploma in Customer Care or Front Office management from a recognized Institution.

iii) Possession of Certificate or Diploma in Secretarial duties from a recognized Institution will be an added advantage.

iv) Possession of Knowledge and Competence in Information and Communications Technology (ICT) application,

v) Relevant working experience in reputable organization of not less than two (2) years in relevant field.

Personal Attributes

In addition to the above skills and qualifications, applicants for the above position are required to have the following attributes:

a) A very high level of integrity, honesty and sense of responsibility;

b) Ability to work under pressure and produce expected results;

c) Ability to work in a dynamic team;

d) Ability to self manage, achieve results and meet deadlines; and

e) Willingness to work beyond the call of duty.

Tenure and Remuneration

a) A competitive salary will be offered to the right candidate for the post.

b) EWURA is an equal opportunity employer.

c) Staff will be employed on 5 years renewable contracts.

Mode of Application

Application letter with Curriculum Vitae (CV) including e-mail address or day time contact telephone number, together with photocopies of certificates, one passport size photo and names and contacts of two referees should be addressed to reach the under-mentioned by 16th May 2014

Only short listed candidate meeting the above criteria will be invited for interview. Lobbying and canvassing for employment will not be entertained and may work to the candidate’s disadvantage.

Application letter should be addressed to:

The Director General
Energy and Water Utilities Regulatory Authority (EWURA)
Samora Avenue, 6th Floor, Harbour View Towers
(Former JM Mall Building)

P O Box 72175
DAR ES SALAAM