1.CREDIT OFFICERS
Minimum Education Requirements:
• Bachelor’s degree
• Must have at least 2 years sales experience in a insurance/ micro-finance/ bank
• Experience in Marketing and Administration of loans/ unit trust products preferred
• Loan appraisals & Collections added advantage
• Excellent Customer relationship management
Key Performance Areas:
• To manage own sales production performance and implementing corrective actions to achieve target objectives;
• Proactively driving sales through a combination of advertising, customer referrals and viral marketing (word of mouth).
• Ensure that you contribute to the profitability of the branch by meeting individual sales targets set by management;
• Effectively achieving set sales targets by actively and proactively identifying of opportunities;
• Attend the daily planning and review meetings.
• Maintaining an excellent corporate image
2. CUSTOMER SERVICE OFFICERS
Job Purpose
To effect healthy administrative processes within the branch •
Assess and provide feedback on customer satisfaction •
To ensure the generation of leads through superior Customer Service to Walk in Clients, Existing •
Clients and Telephonic Enquiries
To form the support base for Relationship Officers and all other Staff within the Branch •
Minimum Requirements
A Degree in a business related field* •
A minimum of 2 years experience in an administrative role. •
Salary: Negotiable Basic Salary + Incentives
Qualified candidates to send in theitr CVs to info@franmconsult.com or frankmconsult@yahoo.com
Frank Management Consult Ltd
Nyaku House,1st Floor,
Argwings Kodhek Road,Hurlingham.
Opprtunities in Moshi and Arusha , May 2014
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