Catholic Relief Servcies Malawi ICT Manager

Catholic Relief Services (CRS) was founded in 1943 by the United States of America Catholic Conference of Bishops to assist the poor and disadvantaged. At the invitation of the Episcopal Conference of Malawi (ECM), CRS commenced its operations in Malawi in 1997 and with offices in Lilongwe and a sub office in Blantyre. Main areas of focus include Food Security, Health and Nutrition, HIV/AIDS prevention and Justice and Peace Building.

ICT Department aims to support programs deliver by providing first-class ICT innovative and services in order to ensure that all projects are efficiently implemented for achievement of CRS mission.

We are seeking an ICT Manager for CRS Malawi Country Program Office, who will be managing all aspects of Information and Communications Technology (ICT), ensuring that ICT services for CRS Malawi program in Lilongwe and Blantyre are effectively delivered. The incumbent will also need to support ICT4D initiatives/projects, manage ICT function/projects/budget in compliance to good stewardship of agency ICT resources and that integrity of ICT systems in the CRS/Malawi Country Program is according to generally accepted ICT standards.

We seek candidate who is motivated, interested in ICT4D, open to innovative ideas and technology, efficient, eager to learn and a team player. The position will require working closely with Malawi Country Program team, the partner organizations, ICT vendors, public ICT regulatory institutions and CRS regional office in Lusaka, Zambia.

Specific Job Responsibilities
In short, we are looking for candidates who are willing to take ICT tasks that are required to make our programs successful.

This will include following specific responsibilities:

• Research, resource management and policy development
• Network administration and management
• Direct engagement in ICT4D and other ICT innovations
• Systems administration and management
• Implement and maintain data security
• Support quality assurance through ICT equipment procurement, maintenance, repairs and inventory
• Planning, supervision and report
• Provide general helpdesk
• Telecommunications
• Lead ICT capacity building and coaching

Required Qualifications

• A self-starter with a minimum of five years experience in a position of responsibility in a busy ICT environment
• Thorough knowledge of microcomputer hardware and software, LAN Operating Systems, LAN based application software, security, communication and diagnostic tools
• Ability to install and support Sun Systems accounting software
• Knowledge of communications systems: Radio and Satellite technologies, Internet technologies, Firewall systems, Database systems including SQL
• Working knowledge of Wireless Local Area Networks
• Demonstrated experience in managing ICT projects
• Bachelor of Science Degree in Electrical and Electronics Engineering. Master’s Degree an added advantage
• Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems Administrator (MCSA)
• Microsoft Certified Desktop Support Technician (MCDST) or MCP Certification, CompTIA A+ or CompTIA Network
• Excellent oral and written communication and documentation skills and ability to train users
• Advanced Knowledge of Microsoft Windows and Microsoft Office
• Demonstrated interpersonal and team skills. Strong organization, planning and supervisory skills. Ability to work well with people, good judgment and commitment to CRS’ mission
• Willingness to travel and work at odd hours
• Proven record of confidentiality, honesty and integrity
• Knowledge and ability to speak Chichewa

How to apply: 

If interested send a CV of two pages, copies of education certificates and cover letter stating your interest in and/or ICT4D to The Country Representative, CRS/Malawi, Manobec Complex, P/Bag B-319, Lilongwe 3. Email:mw_jobs@global.crs.org . Applications should be submitted not later than Friday, November 2nd 2012.

Applications that do not follow these instructions will not be considered.