IT Support Engineer , Dar es salaam , Tanzania

Position Description:

The role is responsible for providing IT support to end users and the management and maintenance of the IT infrastructure and IT services environment. Additionally the role ensures that users receive appropriate IT assistance in a timely manner. The role also ensures communication to users and provides for a single point of contact between the business and other IT functions, suppliers, contractors and service providers. Support of back office IT duties will also be executed by this role.

General Accountabilities:

User Support and feedback through good communication

Infrastructure support - Network, connectivity, hardware, PCs, Servers, IT equipment

IT Applications 1st level support

IT contractor, supplier, and service provider engagement and management

Service Desk management and back office IT Admin

IT Procurement management

Specific Skills/Experience required for role

Strong IT  - Technical Analytical and problem solving Skills (e.g. Microsoft Windows Server 2003/2008,Windows XP/Vista/7, Citrix, NetBackup, VMware, HP Operations for Windows) with 2-3 years experience

Strong knowledge and experience in supporting IT Hardware, connectivity and communication, and software.                  

Application Instructions:

Application letter with Curriculum Vitae (CV) including e-mail address or day time contact telephone number, together with photocopies of certificates and names and contacts of three referees should be addressed to the above email by 8th April 2013.

Only short listed candidate meeting the above criteria will be invited for interview.

Application letters should be addressed to the above email address or dropped off at;

The Human Resource Manager

DHL Supply Chain

Nyerere road plot number 20 Near by Affricarriers

P. O. Box 6381

Dar Es Salaam