Solutions Specialist - South Africa

Research In Motion Limited® (RIM)® is a world leader in the mobile communications market and has a history of developing breakthrough wireless solutions. RIM's portfolio of award-winning products, services and embedded technologies is used by thousands of organizations around the world and includes the BlackBerry® wireless platform, the RIM Wireless Handheld™ product line, software development tools and software/hardware licensing agreements. RIM is seeking driven individuals who can take our wireless data products to the next level in the global wireless market. Are you ready to make a difference in the world of mobile communications with RIM?

POSITION SUMMARY

The Solutions Specialist role combines commercial skills with specialist technical knowledge in a pre-sales role.

Advising customers as technical consultant, proactively and commercially engaging with existing customers on new possibilities and opportunities and supporting/managing pilot/upgrade/expansion/migration projects are considered to be key activities. Expanding technical knowledge within a major carrier's sales force by training and presenting the unique selling points of the BlackBerry solution will also be required on a regular basis.

The Solution Specialist will also provide technical expertise and knowledge of the BlackBerry solution as well as articulate and evangelize the BlackBerry solution to customers and Carrier Sales Engineers. The successful candidate, through various knowledge transfer activities, will help successfully execute on such things as BlackBerry architecture reviews and security model discussions, along with the presentation of effective pilot strategies, successful deployment plans, and discussions regarding the extension of the BlackBerry platform for corporate data access. He/She through interactions with the customer will play a critical role in helping to remove technical objections within key corporate accounts as well as help the carrier develop further customer confidence in the BlackBerry solution.

As part of the role he/she will be expected to deliver technical product training to customers, carrier teams and channel partners, participate in and present at regional trade shows that have a technical audience and work with carrier and RIM personnel to develop technical sales documentation to support carrier and carrier channel sales teams. He/She will proactively co-ordinate pilots with the largest corporate clients in the country to ensure a smooth transition between the carrier, systems integrators and internal IT staff. The Solution Specialist will be part of the Enterprise team and report to the respective team lead. This role offers a fantastic opportunity to make an impact in this growing team.

Qualifications

ESSENTIAL SKILLS AND QUALIFICATIONS

• Prior experience in technical presales of software platforms or end to end solutions in large enterprises
• Excellent technical skills and strong analytical and diagnostics skills
• Experience with the BlackBerry Enterprise Server Platform is recommended, but not essential
• Experience with Microsoft Exchange, Novell GroupWise and/or Lotus Domino and Windows Server OS platforms is a requirement
• Technical knowledge on how firewalls, proxies, software distribution, asset management, network infrastructures work
• Confident and effective public speaker.

If you're driven to take wireless technologies to the next level, it's time you join the team at RIM. We offer a challenging environment that fosters creativity and rewards excellence. Employees also have use of our award winning BlackBerry!

© 2012 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.

Job

: Sales & Technical Sales Support

Primary Location

: South Africa

Schedule

: Full-time

Hire Type*

: Experienced (Regular)

Travel

: Yes, 75% of the time

Relocation*

: Not Available

Solutions Specialist - South Africa