Communications & Marketing Officer

JOB TITLE : Communications & Marketing Officer

GRADE:Seven (7)

LOCATION: FHI 360 / Rwanda Country Office: Kigali

DEPARTMENT: Strategic Information and Program Management (SI/PM)

REPORTS TO: Associate Director, SI/PM

JOB SUMMARY:

Participate in marketing and communications initiatives that ensure FHI 360/Rwanda is positioned to be an effective development partner in Rwanda, particularly in sectors such as Health and Education. Coordinate functions related to external/public relations, Country Strategic Planning, and Business Development in order to promote awareness of FHI 360 with key stakeholders (i.e., strategic partners, donors, policymakers, etc.) and contribute to the achievement of the organization’s mission in Rwanda.

KEY RESPONSIBILITIES:

Lead the design, development, production and dissemination of project marketing and communications materials/products to document project results, promote the FHI 360/Rwanda program, and respond to the needs of the Country Office staff. This involves:

Creating institution-wide fact sheets, publications, and brochures which document the entire country office portfolio, past experience, and expertise.
Identifying story ideas, compiling content, and writing web page articles, newsletter stories, and reports for various projects in the health and education sectors, among others.
Supporting the Rwanda Education Commons (REC) project to identify, describe, and post high-interest Rwanda education sector news and information to the REC online teacher portal.

Participate in the design and implementation of strategies that strengthen the organization’s identity and reinforce FHI 360 as a leader in international development within Rwanda. This involves:

Providing technical assistance on the design and implementation of a public relations strategy that results in increased media coverage and improved awareness of FHI 360’s strengths and contributions to international development globally and in Rwanda.
Reinforcing internal communication efforts to ensure staff has a comprehensive understanding of FHI 360’s strengths and service offerings (across all projects).
Ensuring proper organizational branding and messaging in all publications, communications and events.
Participating in the identification and pursuit of potential opportunities to promote FHI 360 through global events, summits, meetings and conferences that result in an increased awareness of FHI 360’s strengths and contributions in international development (with a focus on public health and education).

Coordinate FHI 360/Rwanda’s Country Strategic Planning (CSP) and Business Development (BD) efforts, including long-term market positioning and evaluating new strategic opportunities in new priority areas of research and programs. This includes:

Collaborating with the Country Office management team and regional/headquarters-based Business Planning and Strategy (BPS) staff on country strategy development and planning activities.
Implementing and monitoring of the Country Strategic Plan (CSP) and Annual Operational Plan, in collaboration with the BD point person in BPS to ensure regional and home office resources and relationships information is shared consistently and regularly.
Managing the Country Business Development Prospect Summary and related business development tools, with monthly check-ins with Country Director on progress towards each prospect and new opportunities to be added.
Through tactical efforts, attract viable and complementary new funding sources, from both non-commercial and commercial sectors to meet FHI 360’s diversification objectives.

Actively participate in proposal development activities as needed, with an emphasis on the marketing of FHI 360 (e.g. boilerplate and corporate capability statements).

Ensure that all HQ and regional resources available to the Rwanda team are being utilized for effective strategic/business planning, public relations/marketing, project documentation/communications at the Country Office level (for all projects), while seeking support and services as needed from the BPS, communications, or proposal development staff at FHI 360’s regional and/or HQ offices.

Provide other related communications, marketing and public relations support activities as required and/or assigned.

EXPERTISE AND COMPLEXITY:

Project management and proposal design experience.
Experience doing desktop research and performing business development meetings in the international development sector.
Experience in communications/documentation and marketing. Familiarity with international public health and education programs, in particular, is preferred.
Demonstrated expertise in marketing to donors, policy makers and industry stakeholders.
Outstanding written and verbal communication skills in English. (French and Kinyarwanda are also preferred.)
Very strong interpersonal skills.
Ability to utilize technology, investigative skills, and relationship building to be successful in carrying out work functions.
Excellent organizational skills, with the ability to work on multiple projects simultaneously, independently and meet short deadlines.
Strong self-discipline, results-oriented, and ability to work independently, manage high volume and sensitive work.
Creative, innovative and detail-oriented with a focus on appealing presentation, layout and graphics design.
Sensitive to cultural differences and understanding of the political and ethical issues associated with international health.
Highly responsive to requests made internally and externally.
Expertise in Microsoft Office.

TYPE AND NATURE OF CONTACTS:

Routine collaboration with FHI 360 employees, consultants and external parties in the U.S., in FHI 360’s regional Kenya office, and in Rwanda – including working with staff in other offices on international calls to meet global/regional/country-specific business development and marketing objectives.
Ongoing and proactive interaction with representatives of media outlets as well as existing and potential funders.
Ongoing and proactive interaction with individuals working for collaborating and competitive organizations.
Coordination of work assignments with colleagues to ensure quality work is completed in a timely manner.
Communication with external vendors such as graphic designers, copy writers, public relations firms, etc.

SUPERVISORY AND BUDGET RESPONSIBILITY

Charged with monitoring spending on the Corporate and Operational Budgets for Country Strategic Planning (including Business Development).

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

Usual office working conditions.

MINIMUM REQUIREMENTS

Capable of performing responsibilities of an Associate Resource Development Officer, Grade 6.

Education/Experience:

Masters Degree in Business Administration, Communications, International Relations/Development or related field, with 3 – 5 years relevant experience in proposal writing and development, strategic/business planning, and/or communication and marketing functions;
or Bachelors Degree (4-year university degree/License: A0) in Business Administration, Communications, International Relations/Development or related field, with 5 – 7 years relevant experience in proposal writing and development, strategic/business planning, and/or communication and marketing functions;
or Associates Degree/Diploma (2-year university degree: A1) in Business Administration, Communications, International Relations/Development or related field, with 7 – 9 years relevant experience in proposal writing and development, strategic/business planning, and/or communication and marketing functions.

INTERESTED CANDITATES ARE REQUIRED TO:

Submit his/her application no later than 12:00 pm on January 9, 2012

electronically by email using apply button below
or in a hard copy to the address below:

FHI360/Rwanda Country Office
Immeuble près de St Paul et Eglise Sainte Famille
B.P. 3149, Kigali, Rwanda

Include in the application:
an application letter including: